Job Ref #: SI-927
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 1

Job Description

Main Purpose of the Job

To prepare and serve a wide range of beverages and cocktails in accordance with established service standards, ensuring an exceptional guest experience through product knowledge, attention to detail and personalised service. The role supports efficient bar operations, maintains a high level of cleanliness and presentation and contributes to the overall success of the Food & Beverage team by upholding quality, safety, and hospitality standards

Job Requirements

Minimum requirements (Education and Experience)

• Grade 12
• 2-4 years’ experience as a bartender
• Experience in cocktail creation and service

Work conditions and special requirements 

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

• Prepare and maintain mise-en-place to ensure full readiness for service, conducting all necessary checks and preparations
• Monitor and maintain bar presentation and functionality, promptly identifying and addressing any issues related to appearance, equipment, or systems to uphold operational standards
• Stock and replenish the bar in alignment with service requirements, ensuring optimal inventory levels and proper product rotation
• Uphold flawless cleanliness and organisation within the assigned section or station, maintaining hygiene standards at all times
• Stay informed on current F & B trends, product knowledge, and mixology techniques to deliver an elevated and contemporary menu experience
• Execute all service duties in accordance with F & B Standard Operating Procedures (SOPs), ensuring consistency, accuracy, and compliance
• Accurately and efficiently take guest orders and process them through the system with attention to detail and timeliness
• Confidently explain and recommend menu items, offering beverage pairings and guidance that enhance the guest experience
• Mix, garnish and present beverages and cocktails to outlet standards, ensuring consistency in quality, taste, and presentation
• Anticipate and respond to guest needs with attentiveness and professionalism, fostering a welcoming and memorable experience
• Clear and reset bar areas promptly after guest service, maintaining flow and presentation standards
• Accurately prepare and present guest bills, handling transactions efficiently and maintaining accountability during cash-ups
• Complete beverage stock sheets and daily counts, ensuring accurate tracking and reporting of stock movements
• Identify and capitalise on upselling opportunities, promoting signature cocktails, premium brands and promotional offerings
• Ensure compliance with health, safety, hygiene, and environmental regulations, upholding the highest standards of workplace safety and sanitation
• Use, clean and store operating equipment responsibly, in accordance with operational and safety guidelines
• Actively participate in stocktakes and inventory control, reporting discrepancies and breakages in line with required standards
• Craft a diverse range of cocktails with consistency, maintaining exceptional quality, presentation and service standards
• Interpret guest preferences and translate them into bespoke cocktail creations, delivering a personalised and memorable beverage experience

 

Core behavioural competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Attention to Detail
• Following Instructions
• Team co-operation
• Innovation

 

Technical competencies

• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Cocktail creation and recipe knowledge

Note:

 

The appointment of a candidate is at Sun International's sole discretion, taking into account factors which Sun International considers relevant, including but not limited to Sun International's employment equity plan.

 

Please note that if you have not been contacted within 1 month after the closing date of this advertisement, please accept that your application was unsuccessful.

 

Please note further that by applying for this position, you consent to Sun International "processing" your "personal information" as these concepts are defined in Protection of Personal Information Act 4 of 2013 as well as to Sun International conducting various reference checks and/or confirming the accuracy of information provided by you.