Chief Digital Officer

Rand Mutual Assurance

2026/04/20   Parktown

Job Ref #: RM-840
Industry: Insurance
Job Type: Permanent
Positions Available: 1
The Chief Digital Officer (CDO) is accountable for defining and driving the enterprise digital strategy and for RMA Business, enabling digital and data-driven business outcomes through effective digital platforms and IT data platforms. The role partners closely with Group Data & Analytics, which owns enterprise data strategy, data governance, and analytics.
Job Description

THE JOB AT A GLANCE

 

The Chief Digital Officer (CDO) is accountable for defining and driving the enterprise digital strategy and for RMA Business, enabling digital and data-driven business outcomes through effective digital platforms and IT data platforms. The role partners closely with Group Data & Analytics, which owns enterprise data strategy, data governance, and analytics.

 

 

WHAT YOU WILL DO

 

Digital Strategy & Enterprise Transformation

  • Define and drive an enterprise-wide digital strategy that delivers measurable business outcomes, including revenue growth, operational efficiency, customer experience improvement, and innovation adoption
  • Translate organizational strategy into a funded, sequenced digital roadmap, ensuring technology investments are value-driven, benefits-tracked, and aligned to the strategic and financial priorities of RMA
  • Prioritize and govern a portfolio of high-impact digital initiatives, delivering cost optimization, productivity gains, service quality improvements, and accelerated time-to-market
  • Lead adoption of modern digital operating models and product-centric ways of working, fostering cross-functional collaboration, faster solution delivery, and enterprise-wide adoption.

Enterprise Digital Platforms & Solutions

  • Ensure availability, reliability, scalability, and security of enterprise digital platforms for Group RMA Business, driving measurable improvements in business capabilities, user experience, and operational performance
  • Embed architecture integrity and risk mitigation into all solutions, enhancing system resilience and supporting RMA growth
  • Partner with Technology Delivery and business units within the Group RMA organisation to guarantee on-time, on-budget, high-quality execution of digital initiatives aligned to enterprise performance standards.

Enterprise Data & Analytics Enablement

  • Oversee availability, performance, and evolution of enterprise data platforms, including data lakes, warehouses, and analytics platforms, to enable timely, trusted, and actionable insights
  • Align data platform roadmaps with current and future business and analytics needs to maximize ROI from data investments
  • Drive enterprise-scale analytics, AI, and insight-driven initiatives, ensuring measurable business outcomes.

Collaboration with Group Data & Analytics

  • Align digital strategy with enterprise data & analytics strategy through executive-level partnership, ensuring coherent platforms, priorities, and investments
  • Enable fit-for-purpose, scalable platforms to deliver analytics, business intelligence, and AI solutions that drive enterprise outcomes
  • Enforce strict adherence to data governance, privacy, and security standards, reducing data risk, improving regulatory compliance, and strengthening trust across the organization
  • Risk, Compliance & Security Leadership Ensure all digital initiatives comply with security, privacy, and regulatory requirements, reducing organizational exposure to cyber and operational risk
  • Embed security, privacy, and compliance by design, improving system resilience, audit outcomes, and regulatory alignment from strategy to delivery.

Change Management, Adoption & Capability Building

  • Drive enterprise adoption and effective utilization of digital platforms and solutions, resulting in improved productivity, service quality, and measurable business outcomes
  • Build and institutionalize digital capability and transformation culture, enabling teams to extract tangible value from technology investments and new ways of working
  • Champion continuous innovation and learning to ensure the RMA organization remains agile, digitally mature, and strategically aligned.

     

 

WHAT YOU WILL GET IN RETURN

 

We offer great opportunities for personal and professional development in a stable company that is 132 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

 

Turnaround time

 

The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.

 

Closing date: 28 April 2026

 

Our Commitment to transformation:

 

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

 

Job Requirements

WHAT YOU'LL BRING TO THE TABLE

  • Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field (Essential)
  • Postgraduate qualification (e.g., MBA, MPhil, or relevant Master’s) preferred, particularly in digital transformation, technology management, or business strategy
  • Minimum of 10 - 15 years of experience in digital, technology, or transformation leadership in large, complex organisations
  • 12 - 15 years’ senior IT leadership experience, preferably in insurance or financial services, with a proven track record of defining and executing enterprise digital strategies that deliver measurable business value
  • Experience in leading cross-functional teams and driving large-scale digital adoption and transformation

Skills & Competencies:

Strategic Leadership & Vision

  • Define, communicate, and execute an enterprise-wide digital vision and roadmap that aligns with business strategy and drives measurable organisational impact.

Executive Stakeholder Influence

  • Engage, influence, and align Exco, executive peers, and senior stakeholders, ensuring buy-in for digital initiatives and investment priorities.

Enterprise Change Leadership

  • Lead large-scale digital transformation and change initiatives, driving adoption, embedding new ways of working, and enabling cultural shift across the organisation.

Platform & Portfolio Governance

  • Prioritise, govern, and oversee digital initiatives, platforms, and technology investments, ensuring optimal resource allocation, risk management, and value realisation.

Cross-Functional Collaboration

  • Foster collaboration across business units, technology, and external partners to ensure seamless delivery of digital solutions and integration of platforms.

Risk & Compliance Leadership

  • Ensure all digital platforms, data, and initiatives comply with security, privacy, regulatory, and governance standards, reducing organisational exposure to risk.

Value Realisation & Outcome Focus

  • Translate digital initiatives into measurable business outcomes, benefits, and KPIs, ensuring that digital investments deliver tangible value to the organisation.