Job Ref #: OW-334
Industry: Telecommunications
Job Type: Permanent
Positions Available: 20

Job Description

Are you a driven and tenacious sales consultant ready to elevate your career in a high-performing insurance brokerage team? We’re looking for experienced Senior Life Insurance Sales Consultants to join a customer-focused and compliant outbound sales environment.

Job Requirements

What You’ll Do:

• Conduct fact finds to understand the customers’ needs and motivations for life insurance
• Help customers find the right level of cover that meets their needs and is cost effective
• Deliver fair and positive customer outcomes
• Ensure high levels of compliance and maintain detailed and accurate call notes
• Maximize every opportunity on each call, whilst managing follow up callbacks where needed
• Maintain professionalism and integrity in all customer interactions
• Support your team and contribute to a vibrant, success-driven culture

What You’ll Need:

Essential Experience:

• Proven success in outbound B2C telephone-based sales
• Experience working in a regulated environment
• Demonstrated ability to assist customer in understanding how available products meet their needs
• Strong verbal and written communication skills
• Self-motivated and resilient under pressure
• Comfortable working in a structured and fast-paced setting

Desirable Experience:

• Previous insurance or financial services sales
• Mentoring experience

Knowledge & Skills Required:

• Excellent rapport-building, listening, and influencing skills
• Detail-oriented with strong fact-finding ability
• Adaptable and customer-focused mindset
• Basic IT proficiency (computer skills, emails, call systems)

Qualifications:

• Matric Certificate (Grade 12) or equivalent
• Insurance industry qualifications are advantageous but not essential