Job Ref #: 26/SS/TEC05MAN
Industry: Retail
Job Type: Permanent
Positions Available: 1

Job Description

JOB PROFILE

JOB PURPOSE
The core purpose of the role is to provide technical support to internal- and external stakeholders through estimating, quoting, training and technical advice.

KEY PERFORMANCE AREAS

• Technical support.
• Estimating.
• Specifications.
• SHEQ Integrated Management System control.

 

MAIN RESPONSIBILITIES

• TECHNICAL SUPPORT
  
  • Provide accurate technical support to internal- and external stakeholders.
    
    • Troubleshooting.
    • Analysis.
  • Find premium solutions for complex customer needs, to meet customer requirements.
  • Provide technical drawings for internal- and external stakeholders.
  • Analyse technical drawings and estimate product specifications accordingly.
    • Reviewing and interpreting architectural drawings, blueprints, and specifications to determine the materials required for each project.
  • Provide accurate quotes to stakeholders.
    • Preparing detailed and accurate cost estimates.
    • Calculating the costs of the materials needed for the project, using specialized software.
      • Customer based quotes.
      • Project based quotes.
  • Maintain key customer relationships.
  • Fabricate samples as required.
  • Responsible for updating and maintaining estimating software as required, identifying and rectifying errors to ensure accurate information for quote compilation.

   

• ESTIMATING
  
  • Provide accurate quotes to stakeholders, within established timelines.
    
    • Estimate and determine the costs involved for clients in producing the systems.
  • Ensuring estimating procedures are followed and kept.
    
    • Ensure compliance to building regulations. (SANS10400)
  • Provide technical product advice to customers relating to quotation requests.
  • Provide accurate estimation and supporting data to customers.
    
    • Cuttings lists.
    • Position drawings.
    • Optimisations.
    • Glass lists.
    • Various other relating reports.
  • Estimate special powder coating costs.
  • Collaborating with the sales teams and Technical Manager to ensure that estimates are competitive and accurately reflect the scope of work required for each project.
  • Maintaining accurate records of all estimates and ensuring that they are updated regularly to reflect any changes in costs or project scope.

   

• SPECIFICATIONS
  
  • Analyse technical drawings and estimate product specifications accordingly.
  • Preparation of specifications.
  • Communicate with customers to fully understand their special requirements.

   

• SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL
  
  • Ensure adherence to the OHS Act.
  • Participate in any Integrated Management System activities as required.
    

     

 

Job Requirements

KEY JOB REQUIREMENTS

• QUALIFICATIONS
  
  • Grade 12 with at least 1 or 2 additional short course certifications.

   

• EXPERIENCE
  
  • 3 years’ experience in a similar position, preferably in the construction or manufacturing industry.

   

• KNOWLEDGE REQUIREMENTS
  
  • Proficient in Estimating Software at an intermediate level.
  • Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level.
  • Computer literacy with Proficiency in AutoCAD at an intermediate level.
  • Knowledge of AAAMSA and SAGGA regulations.
  • Awareness and understanding of the ISO Standard requirements relevant to the position.

   

• SKILL REQUIREMENTS
  
  • Ability to work independently and manage multiple projects simultaneously.
  • Attention to detail, accuracy, and the ability to work well under pressure.
  • Technically proficient with the ability to read and understand architectural drawing and solve complex technical queries.
  • Architectural aluminium product experience and understanding of product assembly required.