SENIOR MANAGER: CORPORATE STAKEHOLDER MANAGEMENT
Border Management Authority
2026/06/04 Centurion
Develop the BMA stakeholder engagement framework and strategy. Establish and maintain stakeholder forums to address communications challenges with BMA stakeholders. Develop supporting annual and operational plans to support the Communications business unit to ensure execution of the strategic stakeholder management objectives and goals. Drive the implementation of the operational plan by developing and allocating operational activities to various divisions and ensuring alignment to the achievement of operational targets. Ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the Communications and business unit in consultation with the Executive Manager. Monitor and continuously evaluate progress of the business unit’s achievements against the operational plan and strategic objectives. Identify key stakeholders in international and domestic markets, including government entities, regulatory bodies, partner organizations, industry associations, and customers. Develop a comprehensive stakeholder map and prioritize stakeholders based on their influence, importance, and potential impact on the organization's international operations. Establish and maintain regular communication channels with stakeholders to gather insights, address concerns, and provide updates on relevant initiatives. Represent the BMA at all functions, conferences and other events. Represent the Border Management Authority at management and other government forums. Co-ordinate memorandum of understanding, service level agreements and expenditure review. Establish BMA stakeholder engagement forums to address challenges in border management. Prepare and present reports for submission to the BMA Management/Executives and Governing committees and other stakeholders. Provide input into the business unit’s risk register. Ensure the mitigation of the business unit’s risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks. Responsible for the coordination and maintenance of quality risk management in line with relevant requirements. Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. Support and provide evidence to all internal and external audit requirements. Manage the maintenance and enforcement of related Service Level Agreements to minimise business risk and ensure business continuity. Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures throughout the organisation. Development and management of the budget of the Unit by ensuring financial stability within the BMA. Ensure expenditure is in line with budget requirements. Monitoring financial control, budget management and the procurement process to ensure compliance with the legislation e.g. (PFMA, PPFA, and BBBEE). Maximise revenue and reduce expenditure through effective cost control measures. Build and lead an effective and cohesive team through the effective management of department resources. Drive the implementation of talent acquisition, succession planning, development, and retention strategies for the department. Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit. Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives. Ensure the working environment contributes to improving employee engagement, recognition and increased productivity. Ensure the management of poor performance and disciplinary matters in line with the BMA’s policies and procedures.
The BMA is an equal opportunity employer committed to employment equity and workforce diversity preference may be given to suitably qualified candidates from designated groups in line with the BMA employment equity plan. The BMA reserves the right not to make an appointment to the advertised positions
Closing date: 19 June 2026