Job Ref #: DRM
Industry: Insurance
Job Type: Permanent
Positions Available: 1

Job Description

To support the Regional Manager in driving the performance, growth, and governance of the Distribution Division by ensuring that recurring premium, single premium, and group scheme sales targets are achieved through effective leadership of sales teams, development of distribution channels, and execution of strategic sales initiatives. The role ensures sustainable production growth, talent development, regulatory compliance, and strong stakeholder relationships across the region.

MAIN OUTPUTS AND RESPONSIBILITIES
a) Strategic Distribution Management
• Provide input into the regional and national sales strategy.
• Implement and maintain the Distribution Strategic Plan.
• Ensure achievement of Annual Premium Income (API), policy count, and product mix targets.
• Monitor and drive production performance across distribution channels.
• Align regional distribution execution with organisational strategic objectives.

b) Budget Planning and Financial Oversight
• Develop and manage the Divisional Sales Budget.
• Ensure efficient allocation and utilisation of resources.
• Monitor production costs and expense management.
• Ensure divisional operations remain within approved financial parameters.

c) Distribution Channel Development
• Lead the recruitment, development, and retention of sales talent.
• Develop sustainable distribution channels including brokers and financial advisors.
• Coach and support Sales Managers and Broker Consultants.
• Ensure productivity, capability development, and succession readiness across the distribution structure.

d) Market Development and Expansion
• Identify and develop new markets and business opportunities.
• Conduct research to identify potential growth segments and distribution opportunities.
• Develop strategic initiatives to increase market penetration.

e) Negotiate and implement commercial stop-order facilities with institutions and organisations.
Sales and Marketing Administration
• Provide leadership and direction in regional sales meetings.
• Liaise with Marketing and Sales Administration teams.
• Oversee business submission processes.
• Ensure accurate reporting and feedback on production activities.
• Support marketing initiatives aligned with regional growth objectives.

f) Performance Reporting
• Provide regular sales progress reports to the Regional Manager.
• Monitor key performance indicators including:
• Production
• Conversion ratios
• Policy retention
• Distribution productivity
• Provide insights and recommendations to improve performance.

g) FAIS Governance and Regulatory Compliance
Ensure compliance with regulatory requirements including:
• FAIS Fit and Proper Requirements
• FSCA Board Notice 194
• Regulatory Examination standards
Responsibilities include:
• Ensuring brokers and representatives have a clear understanding of products.
• Monitoring regulatory compliance across the distribution network.
• Ensuring Financial Advisors meet licensing and competency requirements.

h) Compliance and Risk Management
Ensure adherence to compliance and governance standards including:

Complaints Management
• Monitor complaints received.
• Oversee investigations and escalation processes.
• Manage referrals for forensic investigation.
• Participate in debarment processes where required.

Training and Compliance Awareness
• Product training
• Refresher training
•Regulatory awareness

Advice Quality
• Record of Advice compliance
• Financial Needs Analysis completion
• Accurate application documentation

i) Leadership and Culture
• Lead by example in demonstrating organisational values.
• Promote a culture of accountability, integrity, and customer centricity.
• Motivate and develop sales teams to achieve high performance.
• Support transformation and talent development initiatives.

j) Governance and Conduct
• Adhere to the organisational Code of Conduct.
• Ensure adherence to Treating Customers Fairly (TCF) principles.
• Comply with risk management and audit requirements.
• Promote ethical and responsible business practices.

Job Requirements

JOB EVALUATION CRITERIA
KNOWLEDGE AND SKILLS
Formal Education
• Matric / Grade 12
• 120 credits on NQF Level 5 or a Bachelor's Degree recognised by the Financial Sector Conduct Authority (FSCA)

Technical / Legal Certification
• Regulatory Examination Level 5 – Representatives (RE5)
• Regulatory Examination Level 1 – Key Individuals (RE1)

Experience
• Minimum 5 years experience in the insurance industry
• Minimum 3 years sales management experience
• Minimum 2 years project or strategic initiative management

OTHER SPECIAL REQUIREMENTS
• Valid driver’s licence
• Willingness to travel extensively within the region
• Ability to work flexible hours when required
• Ability to manage multiple sales offices and teams
• Strong stakeholder engagement capability
• Experience in managing broker and advisor distribution channels
• Proficiency in CRM and sales performance systems

Closing date: 6 April 2026