IT Enablement Manager

Aspen Pharma Group

2026/04/07   JHB North

Job Ref #: AP-5669
Industry: Pharmaceutical And Medical/Healthcare
Job Type: Permanent
Positions Available: 1
Applications are invited for the above-indicated vacancy that exists in the IT Department in Gauteng (Woodmead). The successful incumbent will report to the Head of IT (SA Commercial). All applications must be submitted before 14 April 2026. Aspen is committed to equal employment opportunity, with preference given to Employment Equity candidates in line with Aspen’s Transformation Agenda.
Job Description

COMPANY DESCRIPTION

We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.

Aspen is a dynamic organization built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At Aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.

The Group’s key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.

OBJECTIVE OF ROLE

The IT Enablement Manager ensures that IT capabilities, solutions, and investments deliver measurable business value. The role drives structured enablement across key areas, including business engagement and demand management, delivery governance and coordination, operational excellence and user adoption, as well as asset, cost, and capability optimisation. It also oversees Technology Proof of Concept (POC) initiatives.

This position serves as a central coordination point between IT delivery teams, business stakeholders, and Group IT, ensuring that initiatives are effectively prioritised, well-governed, successfully adopted, and aligned to deliver maximum value.

KEY RESPONSIBILITIES

IT Enablement Strategy & Operating Model:

  • Define and maintain the IT enablement operating model.
  • Ensure clear role clarity and hand-offs across IT functions.
  • Align enablement activities to IT and business.

Business Engagement & Demand Shaping:

  • BRM function including oversight in shaping, qualifying, and prioritising business demand across the business.
  • Ensure business requirements are value-driven and outcome-focused.
  • Act as escalation point for complex business engagements.

Delivery Governance & Coordination:

  • Oversee delivery governance across IT initiatives in accordance with GDT Frameworks.
  • Ensure consistent planning, reporting, and escalation across IT Enablement.
  • Coordinate dependencies and vendors across IT Enablement.

Enablement, Adoption & Benefits Realisation:

  • Ensure solutions are effectively adopted and embedded.
  • Oversee benefits definition, tracking, and reporting.
  • Partner with OE Lead to drive realisation of value.

Asset, Cost & Capability Optimisation:

  • Oversee IT asset visibility and optimisation.
  • Ensure effective utilisation of IT capabilities.
  • Support RFP process from Vendors in conjunction with GDT.

Technology Proof of Concept (POC) Initiatives:

  • Engagement with technology vendors and Group.
  • Digital Technology (GDT) to test new technologies to solve business challenges.
  • Work with App Dev team to scale technology.

Stakeholder & Group Alignment:

  • Act as a key interface between SA Commercial IT and Group Digital Technology.
  • Ensure alignment to Group standards while protecting local priorities
  • Represent SA Commercial IT in cross-functional forums
Job Requirements

EDUCATIONAL REQUIREMENTS

  • Matric (Grade 12)
  • Bachelor’s degree in engineering, Information Systems, Business Process Management, or related field

KNOWLEDGE & EXPERIENCE REQUIREMENTS

  • 5+ years experience in process improvement, operational excellence, or IT enablement roles
  • 2+ years management experience
  • Strong exposure to digital transformation initiatives
  • Experience in organisations
  • Lean, Six Sigma, Agile, or similar methodologies (advantageous)

SOFT SKILLS AND COMPETENCY REQUIREMENTS

  • Strong strategic thinking with a structured, analytical approach
  • Excellent stakeholder management, communication, and influencing skills
  • Proven leadership presence with high accountability and ownership
  • Strong planning, organisation, and coordination abilities
  • Results-driven with sound judgement and decision-making skills
  • Ability to operate effectively across business and technical environments
  • Skilled in problem-solving, negotiation, and managing trade-offs
  • Calm under pressure with a disciplined and outcome-focused mindset

COMPUTER SKILLS REQUIRED

  • Computer skills: Office 365; ServiceNow
  • Business relationship management models
  • IT demand management and prioritisation frameworks
  • Project and delivery governance
  • Benefits realisation and value tracking
  • IT financial awareness (costs, assets, vendors)
  • Change management and adoption principles
  • Familiarity with enterprise platforms (SAP, analytics, workflow systems)
  • Understanding of IT service management and operating models
  • ITIL framework and enterprise architecture methodologies
  • Lean / Six Sigma methodology
  • Customer Service Management experience
  • Knowledge of the pharmaceutical industry
  • Value modelling (ROI, payback period, business case development)
  • User experience knowledge
  • Business process mapping and optimisation
  • IT-enabled transformation initiatives
  • Benefits realisation frameworks
  • KPI definition and performance tracking
  • Familiarity with enterprise systems (SAP, analytics platforms, workflow tools)
  • Understanding of regulated environments (advantageous)
  • Proficiency in Visio and Microsoft Power Platform (advantageous)
  • Process mapping and SOP hierarchy

DRIVERS LICENCE

The successful candidate must have a valid driver’s licence and be able to travel as per the expectations of the role.

FEEDBACK

Please note that if you have not heard from the Human Capital department within 30 days of this advert closing, your application has unfortunately been unsuccessful.

INTERNAL APPLICATIONS

Internal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their application for this specific role.