Virtual Branch: Account Verification Officer - KZN - 12 month FTC

Al Baraka Bank Limited

2026/05/29   Kwazulu Natal


Job Ref #: VBAVO_KZN#SN
Industry: Banking/Finance And Investment
Job Type: Temp
Positions Available: 1
CORE PURPOSE OF THE JOB To be responsible for conducting Account Verification Service (AVS) checks through integrated banking platforms to validate beneficiary banking details prior to payment processing or onboarding.
Job Description

CORE PURPOSE OF THE JOB

To be responsible for conducting Account Verification Service (AVS) checks through integrated banking platforms to validate beneficiary banking details prior to payment processing or onboarding. The role ensures that account holder is identified, with correct bank account details, and supporting information match the records held by the beneficiary’s bank, thereby reducing fraud risk, payment errors, and regulatory exposure.

 

MAIN FUNCTIONS OF THE JOB

 

AVS Verification

  • Perform AVS checks on new beneficiaries and once-off payments via the integrated Enterprise AVS platform.

    -      Verify mandatory fields including:

    -      ID number / Passport number / Company registration number

    -      Bank account number 

  • Validate optional fields when available:

    -      Surname or business name

    -      Contact number or email. 

  • Review AVS results including:

    -      Successful match

    -      Partial match

    -      Failed verification 

  • Interpret masked AVS responses and determine whether escalation is required.

 

Reporting

  •  Generate daily or weekly reports on:

-      Number of AVS checks performed

-      Match vs partial match vs failed verifications

-      Exceptions and escalations.

 

Transactional Banking Administration

  • Effects not cleared base 1, base 2, SMS,DMS
  • Enterprise – provide support for: (cards/eft), logging defects on Excalibur, testing production bugs, enterprise & internet offline
  • Enterprise – provide Branch support for: internet banking / corporate banking / enterprise & UDT
  • Cards: order cards/pin mailer /envelopes & recon for stock of cards.
  • Log CQLS queries (EFT disputes /recalls) & approve credits (SQS disputes)
  • EFT duplicates & SABRIC Repatriation of funds.
  • Screens all incoming calls as and when required and ensures messages left are given to the respective staff members
  • Arranges and coordinates meetings as required
  • Takes minutes at meetings for the division & Compiles meeting packs for meetings relating to the division and records sessions.
  • Prepares the electronic payment requisition and obtains relevant signatures and thereafter forwards to the finance department for processing of payment – inclusive of Bankserve, ccd, DT,FG
  • Keeps an electronic and filed copy of a schedule of payments made
  • Conducts fee comparison with other banks twice a year
  • Extracts reports weekly and as required and forwards these to the relevant meeting eg. Exco, ECC (includes EXCO Dashboard Statistics)

 

Strategic Support

  • Provide comprehensive strategic and administrative support to the COO team in relation to Transactional Banking functions, initiatives and reporting.

 

Vivere Administration

  • EDD transactions over R250k - statement request (3 months bank statements SOF)
  • International Banking application to be completed and client to be called to confirm BOP category
  • Provide card order information to CCD on a daily basis and follow up with clients who didn’t collect cards
  • Create Manual accounts via the Vivere back office when the onboarding fails.
  • Order cards manually for clients who want additional cards via the Vivere back office
  • Assist with Client query support from Customer Services.
Job Requirements

QUALIFICATIONS

  • A Certificate of Relevant qualifications in Administration will be required in order to meet the requirements of the role at the highest level of competence.

     

    PREFERRED EXPERIENCE 

  • A minimum of 3-5 years relevant experience 
  • Previous working experience in a Banking/ Corporate environment

 

KNOWLEDGE

  • Microsoft Office
  • Adobe
  • Banking Systems
  • Excellent Administrative Skills

 

 

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference as the Employment Equity Plan.