Retail Floor Assistant

ACDC Dynamics SA

2025/01/08   Milnertin/Century City

Job Ref #: AD-586
Industry: Retail
Job Type: Permanent
Positions Available: 1
ACDC Express Richmond Park is seeking an enthusiastic and customer-focused Retail Floor Assistant to join their dynamic team. This role involves assisting customers on the sales floor, ensuring the store is well-maintained, and supporting day-to-day operations. Ideally have 2-4 years of experience in a retail setting, a passion for delivering exceptional customer service, and a proactive attitude
Job Description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service. 

Key Responsibilities:

  • Customer Assistance
  • Greet and assist customers in a friendly and professional manner.
  • Provide product information and guidance to customers to help them make informed purchasing decisions.
  • Handle customer inquiries and resolve any issues promptly.
  • Sales Support Support the sales team in achieving store targets and goals.
  • Assist in setting up product displays and ensuring they are visually appealing.
  • Keep the sales floor organized, clean, and stocked with products.
  • Inventory Management Assist with receiving, unpacking, and organizing inventory.
  • Conduct regular stock checks and report discrepancies to the management.
  • Ensure products are correctly priced and labeled.
  • Store Maintenance Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
  • Ensure that health and safety standards are adhered to within the store environment
Job Requirements

Computer Literate

Attention to detail

  • Exceptional Customer Service
  • Matric/ Grade 12 (NSC)
  • Tertiary Qualification is advantageous
  • A minimum of 2 – 4 years’ experience