Job Ref #: MHO-Kronos-Admin-0001
Industry: Pharmaceutical And Medical/Healthcare
Job Type: Permanent
Positions Available: 1

Job Description

• Provide first-line system support to managers and employees to resolve timekeeping, scheduling and user access queries.
• Ensure accurate time and attendance records are maintained per employee.
• Maintain employee profiles and workforce data, including user account setup, updates, and deactivation.
• Troubleshoot and resolve device related queries, or log system support queries.
• Escalate complex system issues to the Kronos Specialist or UKG support centre.
• Generate and distribute reports to Line Managers for all exceptions noted (Unexcused Absences, Missed punches, Late in, Early out, etc) and follow up on outstanding exceptions.
• Conduct routine audits of time and attendance records and follow up on discrepancies with Line managers
• Generate the weekly Agency and Sessional extracts for payroll and related agency service providers for payroll processing.
• Resolve employee related & payroll related queries timeously for payroll to accurately process payment
• Training of Line Managers and users (enrolment, approval of timecards, overtime and exceptions).
• Support the effective operation of the Workforce Management system, and any related updates on the system
• Ensure strict compliance with company policies and SOPs relating to time and attendance.
• Ensure compliance with Basic Conditions of Employment Act, POPI compliance, and healthcare related industry standards.

Job Requirements

• Grade 12
• Experience working with the UKG Workforce Management System, including employee scheduling and basic system administration (pre-requisite)
• Prior experience in a healthcare related industry either in system administration or HR/ Payroll related field (pre-requisite)
• Sound understanding of time and attendance processes and labour legislation governing working hours and attendance
• Knowledge and background of the Sage 300 People System
• A diploma/qualification in Information Technology or Human Resources Management (advantageous)
• Excellent computer skills and proficiency in Microsoft Excel
• Good communication and interpersonal skills
• Strong attention to detail and accuracy in data capturing and processing
• Ability to work with various Line Managers and ensure effective communication
• Willingness to travel between facilities if required and have own transport