Job Ref #: AD-904
Industry: Retail
Job Type: Permanent
Positions Available: 1
The Till Cashier is responsible for processing customer transactions and payments accurately, issuing receipts, and delivering friendly and efficient service. The role also supports customers with queries and helps maintain an orderly, professional checkout area.
Job Description
Key Cashier Responsibilities
- Process cash, card and other approved payments accurately using the point-of-sale (POS) system.
- Scan items, verify prices, and issue receipts and correct change.
- Process refunds and exchanges in accordance with store procedures.
- Balance the till at the start and end of each shift and report discrepancies promptly.
- Greet customers and respond professionally to queries or concerns.
- Maintain accurate transaction records and safeguard cash and payment information.
- Keep the checkout and till areas clean, organised, and fully stocked.
- Pack or wrap purchases to the required standard and assist customers with their goods where needed.
- Follow store procedures, security controls, and loss-prevention practices.
- Build product knowledge and assist with picking, transfers, and general store duties when required.
Key Performance Area's
- Accurate processing of all purchases and payments
- Daily till balancing completed with minimal discrepancies.
- Friendly, professional, and efficient customer service.
- Strong working relationships with customers and store colleagues.
- Checkout and till areas maintained to a high standard.
- Consistent compliance with cash-handling, security, and store procedures.
Job Requirements
- Grade 12/Matric qualification.
- Minimum of two years’ experience as a Retail Cashier or in a similar role.
- Experience using point-of-sale (POS) systems.
- Basic computer literacy. (MS Office)
- Basic numeracy skills.
- Strong communication and interpersonal skills.
- Effective time-management skills.
- A customer-focused and service-oriented approach.