Senior Clerk: Client Service Centre (Pretoria Central)
AVBOB
2026/10/06   Pretoria


Job Ref #: 763SNCL37
Industry: Insurance
Job Type: Permanent
Positions Available: 1
The above-mentioned position exists at the Client Service Centre in Pretoria Central.
Job Description

We are looking for a customer centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.

You will be working for a well-established company that is over 100 years old with strong values.  An organization that values employee development and rewards excellent performance.

RESPONSIBILITIES  INCLUDE: 

  • Financial and Administrative Tasks
  • Handling of Petty Cash
  • Handle all fraud allegations/complaints
  • Monthly and weekly statistics report writing
  • Attend to administrative tasks as and when requested to do so by the Department Head
  • System Maintenance
  • Reports and Statistics
  • Risk Management
  • Cash Claims
  • Funeral Arrangements
  • New Policies
Job Requirements

 JOB REQUIREMENTS: 

  • Grade 12
  • Category B FAIS accredited (140 Long Term Insurance Credits)
  • A suitable industry entry qualification within the requirements of the Financial Services Board
  • Comply with FAIS legislation for registration as Fit and Proper individuals:
  • Applications who entered the industry as follows:
  • From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009
  • From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
  • All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
  • Clear ITC
  • Clear criminal record
  • Knowledge of and experience in Life Assurance industry, preferably in a Credit Service/Policy maintenance environment of atleast two to three (2-3) years
  • 2 -3 Years administration experience
  • Experience in AVBOB production system will be an advantage