Job Ref #: 206HEAD01
Industry: Insurance
Job Type: Permanent
Positions Available: 1

Job Description

We are looking for a Head Clerk to lead the Commissions Administration department function. Your responsibility is to ensure the accurate, timely and compliant processing, reconciliation and payment of commissions. The successful candidate will oversee operational controls, resolve complex commission related queries, support system enhancements and drive service excellence.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Your responsibilities will include

• Oversee end-to-end commission processing and payments.

• Manage commission calculations, reconciliations, adjustments, and exception reporting.

• Resolve complex commission-related queries and stakeholder issues.

• Ensure compliance with policies, legislation, and internal controls.

• Support system enhancements, UAT testing, and process improvement initiatives.

• Lead, coach, and develop the Commissions Administration team.

• Ensure compliance with commission policies, legislation, contractual agreements, and internal procedures.

• Monitor controls relating to commission calculation, approval, and payment processes.

• Identify operational risks and recommend corrective actions.

• Provide professional support to internal and external stakeholders.

Job Requirements

• Grade 12 / Matric.

• Relevant tertiary qualification in Finance, Accounting, Commerce, Business Administration, or Insurance will be advantageous.

• 3-5 years' experience in commission administration, financial administration, or insurance operations.

• Minimum 2 years' supervisory experience.

• Experience in commission payments, reconciliations, and exception management.

• Sound knowledge of insurance commission administration and remuneration structures.

• Advanced Microsoft Excel skills.

• Commission Administration & Processing

• Financial Control & Reconciliation

• Data Analysis & Reporting

• Problem Solving & Decision making

• Stakeholder Management & Communication

 

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. “Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.”