Job Description

MAIN JOB FUNCTION:

• Minimise Theft - ensure that correct processes are implemented and adhered to with regards to checking in of vehicles and releasing of vehicles.
• Report any deviations and suspicious activities to manager immediately implement and provide input on current processes and systems;
• Ensure correct and timeous preparation for vehicles to be load on time and online auction, keys availability, starting of vehicles and loading of 360 pics.

Dashboard Maintenance:

• Check Received on Site vehicles to ensure all vehicles received are stocked in.
• Ensure a turnaround time of 24 hours for vehicles “Received on Site” to “Stocked In” status; Ensure that all vehicles received and stocked in via the phone app is successfully uploaded.
• Monitor all on site queries and ensure correct statuses are applied to vehicles received and released; Escalate any discrepancies / problems to Management immediately.
• Provide stock take lists of vehicles on hand timeously and on assigned dates by management
• Theft incident report to be provided to management immediately
• Supplier and Customer queries to be actioned immediately to ensure that turnaround time is adhered to
• Ensure that calls and emails are answered immediately

Job Requirements

REQUIREMENTS:

• Knowledge of eNatis system
• Clearance Process
• Matric
• 2 year's Experience Customer Service
• Computer Literate