Control Room Dispatcher
Melomed Private Hospitals SA
2026/09/23   Western Cape

Job Ref #: M24-Contrl-Disp-001
Industry: Pharmaceutical And Medical/Healthcare
Job Type: Permanent
Positions Available: 1
A control room dispatcher manages communications, monitors live systems or surveillance, and coordinates emergency or field responses from a central command center
Job Description

• Answer telephone calls and attend to all emergency requests and queries

• Relay information via radio, phone or email to send crews, vehicles or other field units to appropriate locations

• Monitors and tracks the status of an ambulance on assignment

• Provide field units with information about orders, traffic, obstacles and requirements

• Notify hospitals of the crew’s arrival

• Data capturing and maintaining logs and records of calls, activities and other information

• BAA Duties when required

Job Requirements

• Matric

• BAA Qualification

• At least 2 years’ relevant experience

• In depth understanding of EMS

• Excellent judgment and the ability to priorities decisions and act quickly in the best interest of the patient

• Computer literacy is essential

• Excellent interpersonal and communication skills

• Remaining calm under pressure