Job Ref #: COMPOPS11SEP20263
Industry: Banking/Finance And Investment
Job Type: Permanent
Positions Available: 1
To accurately review and approve the onboarding of customers for all branches taking into consideration FICA, other regulatory and onboarding requirements as required by the Bank’s documented policies and procedures. To provide excellent service to Branches and Customers.
Job Description
KEY PERFORMANCE AREAS
Customer On Boarding
- To review and approve customer account opening documentation on the system.
- Ensure that all information captured on the system matches the source documents.
- Ensures that correct and clear documents are scanned prior to approval.
- Ensure that all information is captured accurately on the Bank’s Operating systems
- Ensures FICA policies and procedures are strictly enforced.
- Ensures Watchlist screening check is conducted and clear.
- Ensure that turnaround times are adhered to when approving Accounts.
Digital onboarding
- To review and approve digital banking profiles when required.
- To review and approve linking of accounts.
- To review and approve change of password.
- To review and approve device linking.
- To review and approve customer linking.
- To contact customers to conduct verification checks.
To review and approve new accounts.
Administration
- Address/assist Branch FICA queries.
- Attends to ad hoc administration requirements as and when required.
Job Requirements
QUALIFICATIONS
- Minimum – Matric / Certificate in Banking or similar
PREFERRED EXPERIENCE
- Minimum experience of 1 year in a similar position. NOWLEDGE REQUIRED
- Excellent understanding of FICA required.
- Microsoft Office 365
NOTE
- The position requires that the candidate work alternate Saturdays.
Albaraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference