Job Ref #: SM-7900
Industry: FMCG
Job Type: Permanent
Positions Available: 1

Job Description

Are you a strategic leader who thrives on driving growth, inspiring teams, and optimizing retail execution? We are seeking a dynamic Regional Hub Manager to lead our regional operations and deliver key client performance indicators across retail environments.

In this role, you will be responsible for driving sell-out performance, growing brand market share, maintaining retail assets, and building high-value relationships with store owners and retail executives. You will bridge operational excellence with strategic leadership—managing field teams, optimizing resources, and executing innovative commercial strategies.

Key Responsibilities & Deliverables1. Commercial Growth & Sell-Out Execution

• Drive Regional Sales: Break down sales targets per store, brand, and LSM into actionable increments for field teams.

• Optimize Product Performance: Analyze fast vs. slow-moving inventory to maximize forward share and stock turnover.

• Promotional Execution: Plan, negotiate, and execute targeted promotions, ad-hoc deal mechanics, and local trade initiatives.

• Stock & Space Management: Negotiate floor and shelf space based on rate-of-sale, identify cross-merchandising opportunities, and oversee returned or damaged goods workflows.

• Pricing & Market Health: Monitor in-store pricing integrity and quickly address anomalies with store owners and client stakeholders.

2. Promotional & POP Excellence

• Campaign Rollout: Facilitate regional promotional grids within agreed timelines and oversee POS material setup.

• Planogram Compliance: Ensure brand flow, planograms, category positioning, and overall shelf health adhere to client standards.

• Competitive Intelligence: Track competitor innovations, campaigns, and pricing strategies, providing actionable feedback to leadership.

3. Regional Operations & Data Insights

• Data-Driven Strategy: Leverage handheld system data and retail mapping to analyze trends, resolve red-flag issues, and build corrective growth strategies.

• Auditing & Compliance: Conduct regular store audits and host weekly operational meetings to align field performance with quality standards.

• Reporting: Compile daily, weekly, and monthly operational reports for internal and client leadership.

4. Stakeholder & Client Engagement

• Relationship Management: Build strong, trust-based relationships with store managers, key account personnel, and client representatives.

• Strategic Communication: Facilitate regular review meetings and present updates on key metrics (ROS, promotions, stock levels, competitor activity).

5. Asset, Expense & Budget Control

• Financial Stewardship: Manage discretionary budgets to deliver optimal ROI, while auditing operational expenses (fuel, vehicle maintenance, cellular, and travel).

• Asset Integrity: Maintain an accurate monthly asset register and enforce company policies across all assigned tools and equipment.

• Governance: Ensure full scorecard compliance and manage administrative functions including leave, remuneration inputs, and expense reviews.

6. People Leadership & Talent Development

• Team Leadership: Build and guide high-performing, accountable field teams aligned with client objectives.

• Performance & Talent: Oversee end-to-end people management—recruitment, induction, regular performance appraisals, coaching, and succession planning.

• Field Execution: Establish structured call cycles, drive platform uploads (MCS/data capture), and facilitate product knowledge training.

• Culture & Inclusion: Drive a performance-focused culture, support Employment Equity initiatives, and conduct formal disciplinary procedures when required.

Key Competencies

• Strategic & Critical Thinking: Exceptional analytical, problem-solving, and decision-making capabilities.

• Leadership & Influence: Proven team leadership, coaching, and stakeholder management skills.

• Operational Agility: Highly organized with strong planning, prioritization, and change-management skills under pressure.

• Results-Oriented: A track record of driving performance, quality excellence, and detail accuracy.

• Emotional Maturity & Resilience: High adaptability and stress tolerance in fast-paced retail environments.

Job Requirements

• Qualifications: Relevant Diploma or Degree at NQF Level 6 or 7.

• Licensing: Valid Code 08 (Class B) Driver’s License.

• Experience:

  • 3–4 years of sales experience.

  • Minimum 2 years in an FMCG, Cellular, or Consumer Electronics environment at a Managerial or Supervisory level.

• Knowledge, Skills & Abilities:

  • Strategic thinker with strong analytical skills.

  • Demonstrated ability to influence, inspire, and motivate others.

  • Excellent leadership capabilities with a track record of driving delivery.

  • Solid business and financial acumen (budgeting, ROI, expense management).