Job Ref #: AM-28
Industry: Manufacturing
Job Type: Permanent
Positions Available: 1

Job Description

Purpose of the Role

To provide accurate and efficient administrative and product data support by capturing, maintaining, and enriching product information within the PIM system. The role is responsible for ensuring product data is complete, accurate, and up to date, while coordinating with production, supply chain, website, and marketing stakeholders to facilitate the smooth onboarding of new products from sample stage through to ready-to-sell. The position also supports timely information requests, identifies and resolves data-related issues, and contributes to reducing delays and improving overall product onboarding processes.

Key Performance Areas

• Accuracy and completeness of product data captured in the PIM system
• Timeliness of updating product information
• Number of data errors or corrections required per period
• Percentage of new products successfully guided from sample to ready-to-sell stage
• Timeliness of enrichment process completion
• Reduction in delays or bottlenecks in product onboarding
• Effectiveness of communication with production, supply chain, website, and marketing
• Timeliness of response to information requests
• Stakeholder satisfaction with support provided

Job Requirements

Minimum Skills and Knowledge Required

• Grade 12 or equivalent 
• A minimum of 1 years’ experience in Administration
• Proficiency in Microsoft Office Package with intermediate to advanced Excel experience (e.g., VLOOKUP, Pivot tables, formulas and filtering).

Competencies

• Analytical.
• Judgment/problem-solving. 
• Customer service. 
• Teamwork.
• Verbal and written communication skills.
• Attention to detail with a high level of accuracy.
• Sense of urgency/deadline oriented.
• Resilient.