Job Description

Mango5 is looking for a confident, results-driven Outbound Sales agent to join our insurance sales team. This role is ideal for someone who knows how to build rapport quickly, handle objections with ease, and turn a conversation into a sale, all while delivering the kind of service that keeps customers coming back.

You'll be engaging with customers through outbound sales activity, understanding their needs, and recommending the right insurance products to match. It's a role that blends sales, service, and compliance, ideal for someone who is target-driven, detail-oriented, and thrives in a fast-paced, regulated environment.

Job Requirements

KEY RESPONSIBILITIES:

• Confident outbound calling to identify customer needs and recommend insurance products
• Upselling & cross-selling to maximise revenue on every customer interaction
• Handling customer queries, renewals, and policy adjustments professionally and efficiently
• Building strong rapport with customers and confidently influencing their decisions
• Ensuring full compliance with FCA regulations and internal procedures
• Completing accurate documentation and administrative tasks
• Consistently meeting and exceeding sales targets and performance metrics

WHAT WE'RE LOOKING FOR:

• Minimum 1-2 years of experience within outbound sales.
• UK insurance industry – Advantageous
• Knowledge of FCA regulations and the importance of compliance.
• Strong understanding of insurance products, processes, and terminology.
• Confident, fluent communication with a neutral accent.
• Strong sales and negotiation skills, with the ability to build rapport fast and close hard
• Competent in Microsoft Word and Excel
• Matric
• Clear criminal and credit record
• Self-motivated, target-driven, resilient, and comfortable in a high-pressure sales environment

WORKING HOURS: 

• Monday – Friday
• 9-hour shift, scheduled between 09:00 – 22:00
• Dynamic holidays

REMUNERATION PACKAGE:

• Basic Salary
• Uncapped Commission

BENEFITS (AFTER 3 MONTHS):

• Medical Insurance
• Emergency Assistance
• Access to LMS for continuous learning and growth

If you're ready to bring your insurance sales expertise to a performance-driven team that rewards results, apply now.

Due to high response volumes, if you meet the criteria but do not hear back within 2 weeks, your CV will be kept in our talent pool for future opportunities