Job Ref #: BSH-345
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
The Business and Solutions Analyst is directly responsible for all delivery aspects of partner implementations, integrations, new solutions and related business | customer projects. The role supports technical integrations, APIs, micro-services and business process optimization.
Job Description
Role and Responsibilities
- Develop and maintain understanding of the BGS group processing platforms and systems landscape.
- Provide Solutions consultancy to the various businesses within the group.
- Design end-to-end integration solutions and business processes.
- Assist with the project management of the delivery of technical solutions to the point of implementation, including the coordination of specialist resources (e.g. developers) - Create project plans and coordinate resources.
- Document processes and identify optimisation opportunities.
- Take ownership of integration, development and process optimisation projects.
- Lead implementation, training and stakeholder communication.
- Maintain regular reporting to CIO and stakeholders.
- Act as technology functional expert and support incident resolution.
- Investigate opportunities and produce concept documents
- Analyse business processes, to identify issues, opportunities, etc.
- Research and analyse customer (internal and external) concerns and propose solutions
- Redesign business and system processes
- Develop requirements for IT systems and interfaces based on business requirements (BRD compilation)
- Facilitate sessions to understand and document the customer’s requirements
- Enhance business relationships to leverage additional opportunities
- Prepare and present proposals in a professional manner
- Gain a thorough understanding and knowledge of the systems used in the BGS group
- Develop and maintain understanding of the BGS group processing platforms and systems landscape.
Job Requirements
Minimum requirements
- Matric
- Relevant experience as business analyst and | or IT project manager
- BCom or similar would be an advantage
- 5+ year's experience working as a BA | IT PM
Skills required
- Ability to challenge the norm
- Planning Strategically – The ability to analyse the entity’s business strategy
- Process definition and design - business process modelling usually done through process modelling and design.
- IT | Technical business analysis – ability to interpret business rules and requirements for technical systems.
- Analytical thinking skills.
- Excellent Communication Skills – both verbal and written.
- Knowledge of AI tools and how/where to use it
Personal attributes
- Attention to detail
- Team player
- Self-motivated
- Driven personality
- Problem solving skills
Knowledge
- Good understanding of Business process mapping, systems architecture | landscape
- Knowledge of accounting principles and terminology will be helpful
- Business process modelling
- Re-engineering Attention to detail