Job Ref #: SM-7754
Industry: Retail
Job Type: Permanent
Positions Available: 1

Job Description

To provide administrative HR support to the relevant business unit(s), including recruitment,
performance management, training and development, IR and general HR administration and
reporting.

Key Responsibilities and Deliverables:
Recruitment, Selection and on Boarding Administration
? Schedule and co-ordinate interviews (as required)
? As required, assist with drawing up Letters of Offer and completion of Engagement Packs
? Liaise with line to co-ordinate induction and training for new hires

Performance Management and Training and Development Administration (as required in role)
? Capture scores (for required levels) and consolidate scorecard reporting
? As required in role, book training on system and co-ordinate training reporting
? Prepare training letters and communicate training logistics to delegates (as required)
? Follow-up on non-attendance and communicate to appropriate parties (as required)
? As required, inform learners of classes, ensure attendance and follow-up on non-attendance

IR Administration
? On behalf of the BU HR Manager, send telegrams to employees who have absconded andfollow-up on sent telegrams until process is completed
? Update and check weekly telegram template / report
? Assist with notification of disciplinary enquiries to employees on behalf of BU HR Manager
? Organize chair people and logistics for hearings and ensure all details have been properlycommunicated and confirmed with relevant parties
? Ensure all disciplinary documentation is filed in the individual’s IR file
? Capture all warnings on relevant system (as required)
? Follow-up with CCMA weekly on progress and status of cases (as required)

General Administration, Data Management and Reporting
? As required, check payroll information and send through to Payroll within agreed deadlines andfollow-up on any queries and outstanding issues
? Request UIF documentation from Payroll for terminated employees and those on maternity leave
? Process medical aid applications (as required)
? Submit death claims to Benefits
? Assist HR Officer to process all benefits claims and follow-up to ensure resolution
? Check and consolidate HR reports
? Assist HR Officers with ad hoc deadlines and reports
? Ensure proper filing, document management and good housekeeping
? Perform regular HR audits of personnel files as required
? Update notice board with staff announcements or any pertinent HR issues

Teamwork and Self-management
? Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
? Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
? Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
? Ensure data integrity of all reports to client and management
? Demonstrate consistent application of internal procedures
? Plan and prioritise, demonstrating abilities to manage competing demands
? Demonstrate abilities to anticipate and manage change
? Demonstrate flexibility in balancing achievement of own objectives

Job Requirements

• Minimum Qualifications: Diploma/NQF level 5 in Human Resources
• Minimum Experience: 2 - 3 years' Human Resources experience in retail/FMCG
• Knowledge, Skills & Abilities: Customer service skills
• Planning & prioritisation
• Analytical skills
• Resilience & stress management
• Relationship building
• Agility
• Maintain confidentiality
• Communication skills (verbal & written)