Job Ref #: OLI-1884
Industry: Insurance
Job Type: Contract
Positions Available: 1
1Life is a licensed life insurer with the vision to transform and improve South African life insurance into a customer-friendly, service-orientated, educational and well-informed industry through changing our customers and staffs lives. 1Life is a wholly owned subsidiary of Clientele Limited.
Job Description
Position: Quality Assurance (Internship)
We are hiring Quality Assurance (Internship)
Are you a recent graduate looking to launch your career in Quality Assurance? This is your opportunity to gain valuable hands ion experience while working with a leading insurance company as part of a dynamic team.
what you will gain:
- Monthly stipend
- Practical workplace experience
- Exposure to project coordination withing insurance industry
- Mentorship and professional development
- Opportunity to build your career in project management
Key Responsibility Areas / duties
- Learner Admin & Sales Systems
- Capturing of facts.
- Listening skills.
- Extracting and capturing of Data for reporting purposes.
- Read and write in as many of South African vernac languages.
- Continuous Enhancement of L&D and Preparation of Training Interventions
- Product training.
- Planning and preparing for training interventions and Induction, which includes meeting schedules and training attendance registers.
- Evaluation production in the funeral space.
- Adhering to targets and deadlines.
- Listening to funeral sales calls.
- Ability to capture data.
- Ability to work in a team environment.
Core Competencies
- Manage self, productivity, and time
- Attention to detail to ensure accuracy
- Good listening skills
- Excellent reading & Writing skills
- Ability to adapt to change easily
- Problem solving ability.
- Excellent organizing skills
- Ability to work systematically
- Excellent recordkeeping skills
- Positive attitude
- Willingness to assist and grow
Job Requirements
Experience and Qualifications
- Must have completed A Degree or Diploma in Administration/ HR/ Training/Psychology or related qualification
- Recent Graduate.
- Basic level competency in Microsoft Office.
- Strong verbal and written English communication.
Personal Characteristics
- Self-assertive
- Self-motivated
- A high sense of responsibility
- A quick learner who is passionate about quality
- An excellent sense of organizing and working systematically
- Pro-active nature
- Professionalism
- Honesty & Integrity