Information and Records Administration Intern
Office of the Pension Funds Adjudicator
2026/07/15   Pretoria

Job Ref #: OPFA/I&RI/2026/07
Industry: Admin/Office Support
Job Type: Contract
Positions Available: 1
The Office of the Pension Funds Adjudicator (OPFA) is established in terms of section 30B of the Pension Funds Act, 24 of 1956, to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical, and expeditious manner.
Job Description

The potential suitable candidate must be organised, detail-orientated and reliable, with a strong commitment to accuracy in records and registry administration. The candidate must be able to work within approved procedures, manage information responsibly and confidentially, and provide courteous, helpful assistance to internal and external stakeholders. Energetic, deadline-driven and a good team player, with high levels of integrity and professionalism.

Responsibilities:

  • Receive, capture, sort, classify and file physical and electronic records according to approved filing and records management procedures.
  • Assist with registry duties, including receiving, recording, distributing, tracking and dispatching official correspondence and documents.
  • Assist with the administration, registration, tracking and filing of determinations received or issued by the organisation.
  • Scan, index, name and save records and determinations in the correct electronic folders or document management locations.
  • Attend to internal and external stakeholder enquiries, provide requested information where authorised, and escalate complex matters to the relevant official.
  • Provide frontline assistance to users of the Information and Records Centre, including directing requests to the correct service point.
  • Maintain registers, update tracking sheets, prepare routine administrative information and support Information and Records Centre staff with allocated duties.

Duration:

  • 12 Months.
Job Requirements
  • Relevant tertiary qualification or studies in Information Science, Library and Information Science, Archives and Records Management, Public Administration or a related field.
  • Qualification or modules in Records Management, Archives Management, Information Management or Document Management (added advantage).
  • Exposure to records administration, filing, scanning, customer service, frontline support or general office administration (added advantage).

How to apply:

  • Interested candidates must:
  • Visit our website on: https://www.pfa.org.za/vacancies 
  • Attach a comprehensive resume, qualifications and all other relevant documents

 Closing date:

  • 28 July 2026

The OPFA is an equal opportunity organisation that promotes diversity and inclusion, and persons living with disabilities are strongly encouraged to apply.

The OPFA reserves the right not to make an appointment. If you do not receive any response within 3 months of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates. All costs associated with the application will be borne by the applicant. Late applications will not be considered.

In accordance with the Protection of Personal Information Act (POPIA) 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of security.  Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application.  Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.