Job Description

Alliance Foods SA (Pty) Ltd t/a KFC is seeking a dynamic and motivated Junior Industrial Relations Officer to join our Human Resources team at our Head Office in Gqeberha.
The successful candidate will provide Industrial Relations support across multiple restaurant operations within the Eastern Cape region, ensuring compliance with labour legislation, company policies, and best-practice employee relations standards. This role offers an excellent opportunity for an ambitious IR professional looking to further develop their expertise within a fast-paced and highly operational environment.

Key Responsibilities

Industrial Relations & Disciplinary Management

• Chair and facilitate disciplinary hearings in accordance with company policies and applicable labour legislation.
• Draft disciplinary notices, charges, and related documentation.
• Provide procedural guidance to initiators, chairpersons, and operational management.
• Ensure disciplinary processes meet procedural and substantive fairness requirements.
• Assist with grievance investigations and employee relations matters.

Employee Relations Support

• Advise Store Managers, Area Coaches, and operational leadership on misconduct, incapacity, absenteeism, and grievance matters.
• Promote the consistent application of company policies and procedures across all restaurants.
• Conduct training and coaching for management teams on labour relations and disciplinary processes.
• Support conflict resolution and employee engagement initiatives.

CCMA & Labour Law Support

• Prepare case files, hearing bundles, and supporting documentation for CCMA matters.
• Assist with witness preparation and coordination for conciliations and arbitrations.
• Compile statements, timelines, evidence packs, and related case documentation.
• Support the HR and IR team in managing labour disputes and legal compliance matters.

Compliance & Administration

• Maintain accurate and confidential employee relations records.
• Monitor compliance with company disciplinary codes, policies, and South African labour legislation.
• Prepare IR reports and management updates when required.
• Participate in HR projects and employee relations initiatives.

Job Requirements

Minimum Requirements

• Diploma or Degree in Human Resources Management, Labour Relations, Industrial Psychology, or a related field.
• NQF Level 7 qualification in Labour Law will be advantageous.
• Minimum of 2–4 years' relevant Industrial Relations experience.
• Demonstrated experience in:
• Chairing disciplinary hearings.
• Drafting disciplinary charges and notices.
• CCMA case preparation and administration.
• Advising operational management on labour relations matters.
• Valid driver's licence and willingness to travel within the Eastern Cape region when required.

Knowledge, Skills & Competencies

• Sound knowledge of South African labour legislation, including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), and related legislation.
• Strong verbal and written communication skills.
• Excellent organisational and administrative abilities.
• Ability to work independently and manage multiple priorities simultaneously.
• Strong attention to detail and problem-solving capability.
• Professional integrity, confidentiality, and sound judgement.
• Ability to perform effectively in a fast-paced, operational environment.