Job Description

Duties and responsibilities

• Provide day-to-day secretarial and administrative support to the GBU team
• Manage diaries, correspondence and general document preparation
• Handle urgent matters promptly and ensure timely completion of tasks
• Draft standard legal and administrative documents, including affidavits, agreements, schedules and letters of demand
• Maintain accurate diary entries, Patricia records and related filing systems
• Assist with managing litigious matters and related case administration.
• Monitor e-commerce platforms and identify potential investigation targets
• Prepare monthly reports to clients on anti-counterfeiting activities
• Support investigation-related administrative processes
• Liaise with clients, agents, SAPS, SARS, CIPC and other relevant stakeholders
• Prepare draft correspondence and precedent affidavits for submission where required
• Respond professionally to telephone and written enquiries
• Maintain training schedules and coordinate invitations, reminders and post-training reports
• Assist with invoicing and billing administration
• Accuracy and quality of documents prepared and correspondence issued
• Effective diary management and timely scheduling of tasks and appointments
• Turnaround time on urgent and routine administrative requests
• Completeness and accuracy of case records, diary entries and Patricia updates
• Timely preparation of standard legal and administrative documents
• Compliance with filing, record-keeping and matter tracking requirements
• Timely completion of e-commerce monitoring and identification of investigation targets
• Accuracy and punctual submission of monthly client reports
• Responsiveness in supporting investigation-related administrative processes
• Professional and timely communication with clients, agents and law enforcement stakeholders
• Quality and timeliness of draft correspondence and affidavits prepared
• Effectiveness in handling telephone and written enquiries
• Accuracy and upkeep of training schedules and related communications
• Timely preparation of training invitations, reminders and post-training reports
• Accuracy and timeliness of invoicing and billing support

Job Requirements

Minimum Requirements

• A relevant legal diploma/certificate with proven litigation support experience in IP/anti-counterfeiting
• Three years post-matric experience or an equivalent qualification
• Experience working on Patricia and CMS will be advantageous
• Additional training in trademark law or brand enforcement will be advantageous