Job Description

Key Responsibilities:

1. Sales Support

· Prepare proposals, quotations, and presentations to assist the sales team.

· Coordinate communication between sales managers, service providers, and customers.

· Review invoices and claims from agents, suppliers and customers.

· Process orders, claims, pricing, and related transactions.

· Extract information from third-party systems and convert into presentations for relevant stakeholders.

· Coordinate the setup for sales events, trade shows, and client meetings.

2. Administrative Duties

· Maintain and manage sales documentation, including contracts, invoices, product details, and customer records.

· Prepare and distribute reports, such as sales metrics, budgets, expenses, and customer service updates.

· Collate and ensure accuracy of all information provided to various third-party organisations.

· Schedule and manage team meetings, appointments, and calls, preparing minutes as necessary.

· Organize and maintain filing systems, both digital and physical.

· Manage team expenses and coordinate travel arrangements.

3. Customer Service & Relationship Management

· Update and manage customer information in internal systems.

· Assist in resolving customer and service provider issues in collaboration with the sales team.

· Ensure timely and accurate communication with service providers and customers.

· Build and nurture long-term relationships through excellent service and prompt follow-ups.

4. Order Management

· Track and manage orders to ensure timely processing, invoicing, and delivery.

· Collaborate with manufacturers and logistics teams to ensure on-time delivery.

· Support inventory management in coordination with supply chain and sales agents.

Job Requirements

Requirements:

· Education: Matric certificate is essential. Further educational qualifications in administration, business, commerce, data analytics, or a related field is advantageous.

· Experience: Minimum of 5 years in similar roles, preferably within the FMCG or Retail sectors.

· Skills:

o High level of numeracy and analytical skills.

o Strong attention to detail and organizational skills.

o Effective multitasking and teamwork abilities.

o Excellent communication and interpersonal skills.

o Capable of working independently with minimal supervision.

· Knowledge:

o Familiarity with consumer goods categories and retail operations.

o Proficiency in Microsoft Office Suite, with advanced level of application in Excel.

o Experience with reporting applications such as PowerBi and Tableau.

o Exposure to Sage ERP is advantageous.

Why Join Us? At Spur Corporation, we offer an environment that values collaboration, innovation, and excellence. Joining our team means becoming part of a purpose-driven organization committed to your growth and success. If you are passionate about providing exceptional support and thrive in a fast-paced environment, we encourage you to apply.