Job Ref #: MVIA_10_2026
Industry: Information Technology
Job Type: Permanent
Positions Available: 3

Job Description

We’re looking for a motivated and detail-oriented Junior Support Administrator to join our team. This is an entry-level role ideal for someone starting their career in IT Support or administration, with a strong willingness to learn and grow in a fast-paced environment.

Responsibilities

• Provide first-line technical and administrative support to staff or clients
• Respond to support requests via email, phone, or ticketing systems
• Troubleshoot basic IT issues (hardware, software, network access)
• Assist with user account setup, permissions, and system access
• Maintain accurate records of issues and resolutions
• Support system updates, backups, and routine maintenance tasks
• Escalate complex issues to senior team members when necessary

 

Job Requirements

• Matric Certificate (Compulsory) 
• Diploma IT, Information Systems, Business Administration, or related field (or currently studying)
• Basic understanding of computer systems, networks, and troubleshooting
• Familiarity with Microsoft Office (Word, Excel, Outlook)
• Strong communication and problem-solving skills
• Good organisational skills and attention to detail
• Ability to work independently and as part of a team
• Exposure to help desk or ticketing systems
• Basic knowledge of Active Directory or similar tools
• Previous internship or work experience in a support role
• Asset Management

If you are a proactive problem-solver who enjoys working with technology, data, and operational teams to drive performance, this is an exciting opportunity to make a meaningful impact within a high-performing support environment.