Job Ref #: AEMC
Industry: PR/Communications/Journalism/Media And Promotions
Job Type: Permanent
Positions Available: 2

Job Description

Job Title: Account Executive 

Main Purpose of Job

To support the Account Manager in implementing client brand communication activities, by applying the agency processes. Building excellent internal agency working relationships, supporting the external relationships with clients through superior service & delivery. Must have an understanding of contractual agreement with clients including rate cards and scope of service.

Job Requirements

Main Responsibilities

Work as an integral part of team, supporting team members, communicating effectively, keeping all informed of the key steps within process, makes suggestions to improve efficiencies. 

Assists in implementing projects according to project activity plan & briefs.

Coordinate meetings & reviews together with Support Staff, IT and Clients.

Knowledge of the Client's business, including competitive activity, local and global industry and consumer trends.

Manage portfolio administration & communication briefs, call reports, weekly status, daily priority status, WIP, billings & age analysis.

Archive & maintain data folders, guard books for easy access§Support in implementation of communication production.

Ensures cost estimates are prepared, checked & presented for approval timeously.

Manages individual jobs for job closure & billings, checks age analysis reports.

Supports senior members in any queries, assisting in resolving account queries.

Builds and maintains effective working relationships with others (predominantly Agency) but starting to develop relationships with Clients Supports the team in implementing projects.

Assists in gathering information & maintain brand history file (i.e. monthly report or competitor report & feedback).

Coordinates & prepares team for meetings and presentations.

Develops basic understanding of day to day running of the portfolio.

Timeously raises concerns and ensures sign-off/approval on all aspects of jobs by Manager.

Open to and actively shares knowledge/intelligence.

Contribute by effecting innovation that builds a positive agency culture, and actively foster or participate in fostering a positive work environment

KPAs

Master internal processes & systems§Attention to detail§Manage portfolio admin§Support role in entire communication process.

Accurate financial admin (billings, WIP, age analysis)

Support role in internal & external meetings.

Key Interfaces

Internal:

Account Management team.

Creative team.

Production team.

Strategy team.

Stand up Masters.

Activation Team.

Media Team.

Digital and Social Team.

Finance Operations

External:

Marketing Managers, Brand Managers

Supporting agencies

Key Competencies/Skills

 

Generic Standards

Work as a member of team.

Demonstrate understanding of industry, Client business

Manages self-development

Solve problems

Assist in implementing a project plan

Specific Standards

Manage brand account administration

Assist the implementation of creative development

Support communication process

Assists, manages billings, cost estimate approvals, WIP & age analysis

 

Required Qualifications / Experience

Brand management or marketing communications diploma or degree or equivalent

2 year experience in a similar role within a PR environment