Job Ref #: AO-2240
Industry: Horticulture/Agriculture
Job Type: Permanent
Positions Available: 1

Job Description

To administer the AFGRI E-Commerce Operations, ensuring efficient and effective management of online sales, inventory, and customer service.

Job Requirements

Minimum Requirements

• Grade 12
• Certificate/Diploma in Business Administration or equivalent
• 2 – 3 years of experience in the retail environment with an understanding of the supply chain process
• Experience in the E-Commerce environment or digital marketing roles with an understanding of E-Commerce platforms (advantageous)
• Experience in vendor/supplier management

 

Key Performance Areas

Administration and Reporting:

• Obtain and upload original invoices with supporting documents to the relevant system
• Process orders for service vendors and track order status
• Ensure invoice information is correct and issued according to SARS requirements
• Prepare and send documentation for payment and handle supplier queries
• Inventory Control and Product Sourcing:
• Manage online master data and content monitoring
• Conduct online catalogue sanity checks and source accurate product information
• Maintain promotional items and pricing, and monitor out-of-stock products

Operational Process and Support:

•  Assist with the procurement of escalated orders and returns processing
• Supervise operational processes such as goods receiving, order processing, and dispatching
• Manage operational materials and ensure efficient support

Stock Management:

•  Manage inventory dependent on minimum orders and long lead times
• Control stock forecasting and management for promotional items and marketing campaigns
• Report on inventory levels and turnover, and participate in branch stock counts

Customer Service:

•  Maintain good supplier and customer relationships
• Generate and convert leads into sales
• Handle customer queries professionally and ensure timely responses

 

Technical Competencies

Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel)

Working knowledge of eCommerce technologies and platforms

Experience with Enterprise Resource Planning tools (SAP, SAGE, Kerridge)

Strong verbal and written communication skills

 

Behavioural Competencies

Highly organised with strong planning and administrative abilities

Business awareness and orientation

Good interpersonal skills

Attention to detail

Adaptable and able to work under pressure

Team player committed to maximising the AFGRI Online Platform performance

Problem-solving skills

 

Closing Date: 25 February 2026   

 

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest.

 

The filling of this position will be aligned with AFGRI's Employment Equity Policy.

 

Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner.

 

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/  which HR Processing Notice, we request that you kindly download and read.