Job Ref #: N1000001
Industry: Freight/Shipping/Transport/Import/Export
Job Type: Permanent
Positions Available: 1
At Triton Supply Chain Solutions, we are at the forefront of delivering integrated, end-to-end logistics and warehousing solutions across Southern Africa.
Job Description
At Triton Supply Chain Solutions, we are at the forefront of delivering integrated, end-to-end logistics and warehousing solutions across Southern Africa. As a division of the Triton Express Group, our company specializes in high-volume warehousing, efficient inventory management, and tailored supply chain solutions for a diverse range of industries.
We are committed to operational excellence, innovation, and customer-centric service, enabling businesses to move smarter, faster, and more efficiently. If you're passionate about supply chain efficiency and want to be part of a fast-paced, solutions-driven team, this is your opportunity.
The following position has become available at Triton Supply Chain Solutions: Network Administrator
RESPONSIBILITIES:
Core IT Support & Infrastructure
- Provide first- and second-line IT support to users (hardware, software, and network-related issues)
- Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices
- Manage user accounts, permissions, and access (Active Directory, Microsoft 365, email)
- Perform routine system checks, updates, patching, and basic server administration
- Assist with network troubleshooting (LAN, WAN, Wi-Fi, VPN)
- Maintain IT asset register and documentation
- Support backups, restores, and basic disaster recovery tasks
- Escalate complex issues to senior IT staff or vendors when required
Systems & Applications
- Support standard business applications (Microsoft Office, email, browsers, line-of-business software)
- Assist with monitoring and basic administration of internal systems
- Learn and support Triton’s WMS and WCS platforms under guidance
- Assist with user training and system onboarding related to WMS/WCS
- Support IT-related aspects of warehouse operations (terminals, scanners, label printers)
Security & Compliance
- Follow IT security policies and best practices
- Assist with endpoint security, antivirus, and access control
- Help identify and report security incidents or risks
Job Requirements
REQUIREMENTS
Technical (Essential)
- Solid understanding of IT administration fundamentals
- Windows desktop and basic Windows Server knowledge
- Basic networking concepts (IP addressing, DNS, DHCP, VLANs)
- Experience with Microsoft 365 / Office 365
- Hardware troubleshooting (PCs, printers, peripherals)
- Basic understanding of backups and system monitoring
- Good documentation and troubleshooting skills
Technical (Advantageous)
- Active Directory administration
- Linux basics
- Virtualisation concepts (VMware, Hyper-V, Proxmox)
- Basic scripting (PowerShell or similar)
- Exposure to warehouse or logistics IT environments
- Any experience with WMS, WCS, or ERP systems
Experience & Qualifications
- 1–3 years experience in an IT support or IT administrator role
- Relevant IT qualification (Diploma, Degree, or equivalent experience)
- IT certifications (Microsoft, CompTIA, etc.) are advantageous but not mandatory
Minimum Requirements
- Own reliable transport
- Willingness and ability to work shifts
- Shift pattern: Two (2) weeks day shift and Two (2) weeks night shift on a rotational basis
- Able to work in an operational warehouse environment