Job Ref #: S280041 - Operations Supervisor Retirement
Industry: Horticulture/Agriculture
Job Type: Permanent
Positions Available: 1

Job Description

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Operations Supervisor, based in Rosebank, Cape Town.

RESPONSIBILITIES

• Customer Service:
  • Provide excellent, professional customer service at all times, ensuring a positive shopping experience.
  • Ensure that sales staff provide excellent, professional customer service at all times.
• Maintenance and Operations:
  • Oversee the maintenance of all sales areas of the nursery, ensuring they are clean and tidy at all times.
  • Maintenance of property buildings and all associated nursery sales areas and verge.
  • Inventory control and operational management and service of small machinery and small equipment and tools.
  • Monitor stock levels daily and report shortages/requirements to the Line Manager.
  • Provide workers with assistance in performing duties as necessary to meet deadlines.
  • Ensure that all company procedures are executed correctly by sales staff.
• Supervision and Coordination:
  • Delegate tasks to the Assistant Nursery Supervisor or Sales Assistants as per management instructions.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Identify difficult and complicated sales scenarios and intervene swiftly.
  • Coordinate with buyers and suppliers for seasonal training every Friday (60 minutes) for all branch staff on chemicals, fertilizers, tools, plants, and related items on sale.
  • Managing the contractors on site.
  • Organisation of monthly staff attendance register in conjunction with line managers.
  • Procurement of quotations for CAPEX and implementation thereof.
  • Management of CAPEX to specifications within budget

Job Requirements

REQUIREMENTS

Education:

• National Senior Certificate (NQF level 4) (essential)

Experience:

• Minimum of 2 years of experience in maintenance or operational roles
• Experience in a nursery or garden centre environment (advantageous)
• Horticulture knowledge is advantageous

Knowledge and Skills:

• Strong knowledge of maintenance procedures and best practices
• Proficiency in using maintenance tools and equipment
• Strong problem-solving abilities with a solution-oriented mindset
• Basic understanding of horticulture and plant care
• Computer literate
• Friendly and approachable demeanour
• Excellent team leadership and people management skills
• Effective communication skills, both verbal and written
• Ability to work independently and as part of a team