Conciliator: KZN
Community Schemes Obud Service
2026/01/12   Durban

Job Ref #: 000113
Industry: Legal
Job Type: Permanent
Positions Available: 1
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA)
Job Description
  • Prepare and issue Notices of Set down for all Conciliation hearings inviting parties to a formal conciliation hearing
  • Chair the conciliation sessions and assist parties to find a resolution.
  • Draft a Settlement Agreement and ensure that it is signed by both parties.
  • Prepare and Issue Notices of Non-Resolution and Referral to Adjudication on all disputes that are not resolved.
  • Excellent case management and closure of all matters within the prescribed time limit.
  • Perform administration within accepted standers and submit reports to the Complaints Manager.
Job Requirements
  • Bachelor’s degree in Law (NQF 7)
  • 3 – 5 years of experience in the dispute resolution environment
  • Administration skills
  • Self-starter
  • Attention to detail
  • Presentation skills
  • Understanding of the case management process.
  • Knowledge in the reporting and processing of cases in the dispute resolution environment.
  • Knowledge of current professional standards and of the Community Schemes environment.
  • Knowledge of the CSOS Act and other legislation.
  • Understanding of systems and information systems.

Closing Date: 23 January2026

People with disabilities are encouraged to apply. 

Employment Equity Commitment:

In accordance with our Employment Equity Plan, preference will be given to suitable candidates from designated groups as defined in our Employment Equity Plan. We are committed to fostering a diverse and inclusive workforce that reflects the demographics of South Africa.

Privacy Statement:

We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.

In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.

All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:

(i) We are legally compelled to do so; or

(ii) Disclosure is necessary for recruitment purposes; or

(iii) You have not objected thereto.

By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.