Job Ref #: AS-DBN-2
Industry: Telecommunications
Job Type: Permanent
Positions Available: 1
The Power Platform Analyst will support, enhance, and maintain the organisation’s Microsoft 365 and SharePoint environment, improving workflows, enabling self-service solutions, managing SharePoint sites and permissions, and building low-code automation using Power Platform tools. This role is open to remote-based applicants.
Job Description
Stakeholder Engagement
- Work closely with business stakeholders to understand processes, challenges, and information-flow requirements.
- Translate business requirements into practical SharePoint or Power Platform solutions.
- Support users across all departments by providing guidance, training, and best practices.
- Facilitate continuous improvement by identifying opportunities to streamline workflows and enhance governance.
Design, Development & Support
- Design, build, and maintain Power Automate workflows, Power Apps forms, and SharePoint Lists/Libraries.
- Configure and maintain SharePoint Online sites, permissions, pages, and content structures.
- Develop simple automation, data integrations, and reporting dashboards using Power BI (advantageous).
- Support the lifecycle of solutions: testing, deployment, documentation, training, and ongoing optimisation.
- Monitor platform health, usage, and permissions to ensure stable, secure, and compliant operation.
- Troubleshoot issues and provide second-line support to departments using Power Platform or SharePoint solutions.
- Assist with governance, auditing, and content lifecycle management (retention, ownership, permissions review).
Job Requirements
- Practical experience building Power Automate workflows and Power Apps (canvas apps essential).
- Strong knowledge of SharePoint Online: site administration, lists, libraries, permissions, and content structure.
- Ability to analyse processes and translate them into structured workflows or applications.
- Understanding of Microsoft 365 ecosystem (Teams, OneDrive, Entra ID/Azure AD basics).
- Strong communication skills, able to bridge the gap between business and technical users.
- High attention to detail and ability to work with structured data.
- Ability to produce user documentation, SOPs, and training material.
- Ability to work under pressure and manage multiple requests.
Advantageous
- Power BI report creation
- PowerShell basics
- JSON formatting for advanced SharePoint views
- Understanding of governance, compliance, and auditing within Microsoft 365
Education and training
- IT-related degree, diploma, or equivalent experience.
- Microsoft certifications (e.g., PL-100, PL-200, MS-700) beneficial but not required.
Experience
- 1–3 years’ experience working with SharePoint Online or Power Platform in a support or analyst capacity.
- Hands-on experience building workflows or applications using Power Automate / Power Apps.
- Experience training business users and gathering requirements.
- Exposure to Microsoft SQL Server or data concepts advantageous.
- Experience working within Agile or iterative delivery environments beneficial.