Job Ref #: RR-133
Industry: Logistics
Job Type: Permanent
Positions Available: 1

Job Description

Key Responsibilities

• Oversee end-to-end warehouse activities: receiving, picking, packing, distribution, inventory control, and LAB functions.

• Implement and monitor strong controls, procedures, and security measures to safeguard warehouse assets and operations.

• Maintain optimal inventory levels through physical counts, cycle counts, and reconciliations with inventory systems.

• Ensure accurate and timely recording of all inventory transactions and stock movements.

• Manage warehouse facilities and equipment, including layout planning, inspections, maintenance, and repairs.

• Address and resolve customer service queries, delivery issues, and stock-related escalations.

• Contribute to financial performance by managing the warehouse budget, monitoring expenditure, and driving corrective actions.

• Oversee compliance with audit standards, policies, and statutory requirements.

• Lead and develop warehouse staff, ensuring proper performance management, training, and adherence to SOPs.

• Work collaboratively with the Supply Chain Manager to support procurement and ensure availability of critical inventory.

• Manage and align regional warehouse operations with central standards for consistency and efficiency.

• Develop, implement, and maintain SOPs, training manuals, and process compliance frameworks.

• Support cross-functional initiatives and organisational projects as needed.

Key Accountabilities

• Ensuring accuracy and integrity of inventory records and stock movements

• Driving operational efficiency, cost optimisation, and continuous improvement

• Delivering service excellence and maintaining high customer satisfaction

• Ensuring compliance with internal controls, audits, and governance requirements

• Leading and developing warehouse teams and promoting high-performance culture

Job Requirements

Qualifications & Experience

• Grade 12 (Matric) – mandatory

• Degree or Diploma in Logistics, Warehouse Management, Distribution, or related field

• Minimum of 10 years’ experience in a warehouse or logistics environment

• Proven leadership experience managing teams in fast-paced operational environments

• Strong communication skills (written and verbal)

• High proficiency in MS Office (especially advanced Excel), inventory management systems, databases, and carrier portals

• Experience working in a culturally diverse environment

Key Competencies & Skills

• Strong attention to detail and high accuracy

• Deep knowledge of warehouse management principles and best practices

• Proven ability to drive process improvements and operational efficiencies

• Strong leadership, coaching, and people management capability

• Excellent decision-making, analytical, and problem-solving skills

• Effective communication and interpersonal skills

• Ability to operate under pressure in a fast-moving environment

• Hands-on, proactive, and solution-driven approach

• Strong customer service orientation

• Ability to prioritise, multitask, and manage competing operational demands