Job Ref #: SS-129
Industry: Government
Job Type: Contract
Positions Available: 26
The Intern: Provincial Operations will provide support in monitoring the implementation of Discretionary Grant Learning Programmes (including inductions, monitoring, and closure activities) and in Support to Invoicing of Discretionary Grant Learning Programmes. The Intern Provincial Operations supports the facilitation and coordination of the Services SETA service offerings at Provincial level.
Job Description
- Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards
- Always adhere to corporate values and ethics of the Services SETA
- Welcome visitors and offer refreshments where necessary
- Provide assistance to walk-in visitors wherever possible
- Keep visitors informed of waiting times where necessary
- Keep the reception clean and tidy at all times
- Report maintenance issues promptly and monitor progress until they are resolved
- Attend to the reception area at all times during office hours
- Perform basic trouble shooting to correct minor problems
- Attend to incoming calls efficiently and timeously in order to minimize customer waiting time
- Route calls to the relevant people
- When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress
- Proactively take messages and ensure that all staff are aware of and receive their messages timeously
- Screen calls in order to assist with queries or to route the callers to the correct area
- Photocopy and scan documentation upon request
- Filing
- Distribute documents correctly and timeously
- Provide typing services as requested
- Bind documents when requested
- Receive and dispatch courier packages
- Collate information for reporting
- Support Services SETA projects by:
- Assist in scheduling of monitoring and evaluation visits
- Assist in scheduling of induction visits
- Prepare site visits reports
- Provide other project related clerical functions
- Support the office in conducting outreach and stakeholder engagements on and/or off-site
Job Requirements
- National Senior Certificate or equivalent certification, at a minimum NQF 4
- A National Diploma or equivalent qualification (NQF 6) in Business Administration, Public Administration, Project Management, Human Resources, or in a related field
Location- Cape Town X2
East London X3
Port Elizabeth X2
Durban X5
Bloemfontein X1
Kimberely X1
Klerksdorp X1
Polokwane X3
Nelspruit X2
Johannesburg X6
Closing Date for Applications - 29 December 2025