Job Ref #: SI-426
Industry: Technical
Job Type: Permanent
Positions Available: 10

Job Description

Job Purpose

Responsible to service and clean the components on gaming related equipment to required  standards to prevent failures

Key Performance Areas

Duties and responsibilities include:

Maintained Gaming Product

• Cleaning, servicing, replacing and testing of minor components of EGMS, Gaming Kiosks,
• Displays, card reader, keypads, IView screen, note acceptor, EGM bases, Gaming Table
• Equipment, Signage, cashiering equipment, marketing and promotional equipment (Refer to the work output task register)
• Record all job cards
• Move and place EGMs
• Clean-up move location
• Ensures RGP information is displayed
  
  Gaming Technical Standards

• Clean-up move location
• Keep workshop tidy and safe
• Clean, store and secure equipment
  
  Customer Service

• Provides accurate guest information including promotional information
• Greets guests with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
• Be available and interact with guests to assist with queries

Job Requirements

Education

• Grade 12 academic (with at least a C symbol in Natural Science and Mathematics) or
• Grade 12 technical (with at least a C symbol in Maths and Electronics/ Electrical) or
• N3 - Electric/ Electronic

Work conditions and special requirements

• Meet the requirements for a gaming licence
• Ability to work shifts that meet operational requirements
• Physically able to work and stand for long periods of time
• Physically able to move machines and handle and work with tools applicable to the job

 

Skills and Knowledge

Core & personal behavioural competencies

• Analytical skills
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Emotional resilience

Technical proficiency competencies 

• Gaming Component Knowledge
• Gaming Component Servicing & repairs
• System auditing& investigations
• English verbal communication skills
• Proficient Gaming Technical Standards 30% computer skills

Equity

lease Note: Preference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans and Gaming Board License conditions.