Collection Agents - FinChoice
Homechoice
2024/06/24
Southern Suburbs (Cape)
Job Ref #: HCH-2299
Industry: Banking/Finance And Investment
Job Type: Permanent
Positions Available: 4
FinChoice is an innovative digital financial service provider who specializes in fast, flexible loans and funeral cover policies. Our aim is to become a favorite financial service provider for our customers by offering products that are affordable, transparent and easy to access.
Purpose of the role
The ideal candidate for this role will be responsible for telephonically collecting money from customers who have outstanding debt in order to generate cash flows, minimize bad debts, reduce the risk of write-offs and rehabilitate delinquent customers.
Key Performance Areas
Generate revenue
Efficiency and productivity
Customer service
Quality standards
Qualifications & Accreditations
Experience & Skills
Attributes & Behavior's