Contact Centre Team Leader - Local - Fabian
Ignition Group
2025/10/09   Umhlanga

Job Reference #: AK DBN 65
Industry: Telecommunications
Positions Available: 1

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

Employee Relations Officer
Ignition Group
2025/10/01   Umhlanga

Job Reference #: YM-DBN-02
Industry: Human Resources
Positions Available: 1

The Employee Relations (ER) Officer will play a critical role in supporting Ignition Group and Product by managing employee relations matters, ensuring legal compliance, and driving proactive case resolution. This role partners closely with HR and business leaders to foster a fair, consistent, and inclusive workplace culture. The ER Officer also represents the business in external forums such as t

Head of Operations - International Sales
Ignition Group
2025/09/08   Umhlanga

Job Reference #: AK DBN 558
Industry: Telecommunications
Positions Available: 1

We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across multiple industry verticals. The Head of Operations will ensure efficiency, productivity and exceptional CX delivery through achievement of key performance target

Contact Centre Team Leader - International Sales
Ignition Group
2025/09/08   Umhlanga

Job Reference #: AK DBN 226
Industry: Telecommunications
Positions Available: 1

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

International QA Agent
Ignition Group
2025/09/02   Umhlanga

Job Reference #: AK DBN 556
Industry: Telecommunications
Positions Available: 6

The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents.

Contact Centre Team Leader
Ignition Group
2025/08/29   Umhlanga

Job Reference #: AK DBN 559
Industry: Telecommunications
Positions Available: 1

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

International QA Agent - Contact Centre - Night Shift
Ignition Group
2025/08/28   Umhlanga

Job Reference #: AK DBN 110
Industry: Telecommunications
Positions Available: 3

The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents.

Contact Centre Team Leader
Ignition Group
2025/08/27   Umhlanga

Job Reference #: AK DBN 599
Industry: Telecommunications
Positions Available: 2

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

Contact Centre Team Leader
Ignition Group
2025/08/12   Umhlanga

Job Reference #: AK DBN 260
Industry: Telecommunications
Positions Available: 1

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

Contact Centre Campaign Manager
Ignition Group
2025/08/12   Umhlanga

Job Reference #: AK DBN 259
Industry: Telecommunications
Positions Available: 1

The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services.