Sales and Onboarding Support Agent
Ignition Group
2025/05/22
Umhlanga
Job Reference #: ZM-DBN-1
Industry: Banking/Finance And Investment
Positions Available: 1
Primary purpose:
Drive customer acquisition and ensure a seamless on-boarding experience. This position involves a combination of sales, customer education, and support functions to foster customer satisfaction and promote the adoption of Spot Moneys digital financial solutions.
Contact Centre Team Leader
Ignition Group
2025/05/21
Umhlanga
Job Reference #: AK DBN 139
Industry: Telecommunications
Positions Available: 1
Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.
Call Centre Manager - International Customer Care
Ignition Group
2025/05/20
Umhlanga
Job Reference #: IG-986
Industry: Telecommunications
Positions Available: 1
The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employees journey to success as exciting and engaging as possible.
IT Manager
Ignition Group
2025/05/16
Umhlanga
Job Reference #: CGDBN187
Industry: Information Technology
Positions Available: 1
Ignition CX is a leading contact center, providing exceptional customer service and technical support 24 hours a day, 7 days a week. We are committed to delivering quality service through innovation, efficiency, and strong collaboration with our IT vendors. We are currently seeking a proactive, experienced IT Manager to oversee the IT operations and ensure the smooth running of all systems.
Head of Workforce
Ignition Group
2025/05/14
Umhlanga
Job Reference #: Ak DBN 144
Industry: Telecommunications
Positions Available: 1
The Head: Workforce Management is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling, real-time monitoring, and improvement initiatives to ensure the call centre operates effectively and maintains high-quality customer interactions.
Head of Skills Development, ETQA and Funding
Ignition Group
2025/05/14
Umhlanga
Job Reference #: CGDBN105
Industry: Human Resources
Positions Available: 1
The Head of Skills Development, ETQA & Funding is responsible for leading the organization’s skills development strategy, ensuring compliance with regulatory requirements, and optimizing funding opportunities.
Dialler Manager
Ignition Group
2025/05/14
Umhlanga
Job Reference #: CGKZN70
Industry: Information Technology
Positions Available: 1
A Dialler Manager at the Ignition Group will ensure that the company call centres run as effectively and efficiently as possible. They help manage the companys important dialler system, which routes calls, auto dials, or predictive dials outbound numbers for agents, freeing them up to do the best at their jobs.
Head: Talent Acquisition
Ignition Group
2025/05/14
Umhlanga
Job Reference #: CGDBN107
Industry: Human Resources
Positions Available: 1
The Talent Acquisition Manager is accountable for managing and continuously improving the talent acquisitions operations and service delivery within the company. This position will manage a team of individuals in ensuring the achievement of talent acquisition strategy for the company, with a focus on high-volume recruitment.
Contact Centre Campaign Manager Local
Ignition Group
2025/05/12
Umhlanga
Job Reference #: AK DBN 140
Industry: Telecommunications
Positions Available: 1
The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services.
Operations Accountant
Ignition Group
2025/05/09
Umhlanga
Job Reference #: CC-DBN-99
Industry: Banking/Finance And Investment
Positions Available: 1
Performs daily accounting tasks such monthly financial reporting, general ledger entries, recording payments and making the required financial adjustments. This position captures the company’s financial data and maintaining accurate financial records