Contact Centre Workforce Manager
Ignition Group
2025/07/09   Umhlanga

Job Reference #: AK DBN 203
Industry: Telecommunications
Positions Available: 1

With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage!

Quality and Insights Manager
Ignition Group
2025/07/09   Umhlanga

Job Reference #: AK DBN 202
Industry: Telecommunications
Positions Available: 1

The role: The Senior Quality and insights Manager: CC Quality Assurance oversees and manages Quality, Risk and Compliance teams in the contact centre environment.

Operations Accountant
Ignition Group
2025/07/08   Umhlanga

Job Reference #: CC-DBN-99
Industry: Banking/Finance And Investment
Positions Available: 1

Performs daily accounting tasks such monthly financial reporting, general ledger entries, recording payments and making the required financial adjustments. This position captures the company’s financial data and maintaining accurate financial records

Senior Quality and Insights Manager
Ignition Group
2025/07/07   Umhlanga

Job Reference #: AK DBN 125
Industry: Telecommunications
Positions Available: 1

The purpose of the role is for the establishing and implementing of quality assurance processes and procedures within the Ignition CX entity. The Quality & Insights manager is to ensure that the quality of calls exceed both the customer and client expectations and will be reporting directly to the Head of Operational Quality , Risk & Compliance.

Workforce Manager
Ignition Group
2025/07/07   Umhlanga

Job Reference #: AK DBN 21
Industry: Telecommunications
Positions Available: 1

With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage!

Head: Bulk Recruitment
Ignition Group
2025/06/11   Umhlanga

Job Reference #: CGDBN107
Industry: Human Resources
Positions Available: 1

The Talent Acquisition Manager is accountable for managing and continuously improving the talent acquisitions operations and service delivery within the company. This position will manage a team of individuals in ensuring the achievement of talent acquisition strategy for the company, with a focus on high-volume recruitment.

Contact Centre Team Leader
Ignition Group
2025/05/21   Umhlanga

Job Reference #: AK DBN 139
Industry: Telecommunications
Positions Available: 1

Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours.

Call Centre Manager - International Customer Care
Ignition Group
2025/05/20   Umhlanga

Job Reference #: IG-986
Industry: Telecommunications
Positions Available: 1

The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employees journey to success as exciting and engaging as possible.

Head of Skills Development, ETQA and Funding
Ignition Group
2025/05/14   Umhlanga

Job Reference #: CGDBN105
Industry: Human Resources
Positions Available: 1

The Head of Skills Development, ETQA & Funding is responsible for leading the organization’s skills development strategy, ensuring compliance with regulatory requirements, and optimizing funding opportunities.

Recruitment Consultant
Ignition Group
2025/05/01   Umhlanga

Job Reference #: AK DBN 137
Industry: Telecommunications
Positions Available: 1

We’re looking for a Contact Centre Recruitment Consultant to work with us and grow our Contact Centre Teams but could also recruit other level roles, and possibly have a junior recruiter reporting into them.