Complaints Resolution Officer
Tenacity Financial Services
2026/03/31   Northern Suburbs (Cape)

Job Reference #: TFS-801
Industry: Call Centre
Positions Available: 1

To manage and resolve customer complaints or escalated queries across multiple channels (Social Media, Stores/Retailers, HelloPeter, Ombudsman, internal escalations, etc) by ensuring timely, accurate, and customer-centric solutions. The role aims to improve customer experience, provide insights for process improvements and reduce escalation turnaround times.

Workforce Planner
Flash
2026/03/31   Western Cape

Job Reference #: FH-726
Industry: Call Centre
Positions Available: 1

We are looking for a Workforce Planner who will be based in Bellville, Western Cape. You will be responsible for delivering accurate workforce forecasting, scheduling, real time analytics, and performance reporting that enables optimal service delivery, operational efficiency, and data driven decision making across contact centre operations.

Motor Insurance Claims Consultant
Badger Holdings
2026/03/24   George

Job Reference #: BH-402
Industry: Call Centre
Positions Available: 4

Motor Claims Consultant | George, South Africa | On-site | Working hours: Monday to Friday: 00h00 – 08h00 AM (these hours are subject to change and rotational shifts may be applied to support the requirements of the business)

Client Service Team Leader
MVIA
2026/03/20   Southern Suburbs (Cape)

Job Reference #: MVIA_07_2026
Industry: Call Centre
Positions Available: 2

MVIA is seeking a dynamic and experienced Client Service Team Leader to oversee the client service team and ensure the delivery of exceptional support to our policyholders.

Collections Team Leader
MVIA
2026/03/20   Southern Suburbs (Cape)

Job Reference #: MVIA_08_2026
Industry: Call Centre
Positions Available: 1

Are you a driven leader with a passion for performance and a strong eye for detail? MVIA is seeking a Collections Team Leader to guide and inspire our collections team while driving efficient, customer-focused debt recovery processes.

Senior Enrolment Specialist
Mango 5
2026/03/18   Airport Industria

Job Reference #: 936
Industry: Call Centre
Positions Available: 5

As a senior member of the team, you will act as an escalation point, uphold quality across enrolment workflows, mentor junior staff, and contribute to process improvements that support operational excellence and participant experience.

Pet Insurance Sales and Service Consultant
Badger Holdings
2026/03/18   George

Job Reference #: BH-401
Industry: Call Centre
Positions Available: 4

Pet Sales and Service Consultant | George | Full time | On-site Working hours aligned with Australia

EDC Administrator
Tenacity Financial Services
2026/03/17   Northern Suburbs (Cape)

Job Reference #: TFS-790
Industry: Call Centre
Positions Available: 1

To perform end-to-end administrative functions across the Collections and Recoveries portfolios, as well as to fulfil a support role for all our external Debt Collections.

International Contact Centre Agent (UK)
Mango 5
2026/03/13   Airport Industria

Job Reference #: 369
Industry: Call Centre
Positions Available: 10

We are looking for a highly driven, focused, and detail-orientated Customer Service Administrator for our award-winning client specializing in Ultrasound and Cardiology Diagnostic services, working in partnership with the NHS, to provide patient appointments nationwide, in a community-based setting.

Customer Services Agent
Tenacity Financial Services
2026/03/11   Northern Suburbs (Cape)

Job Reference #: TFS-795
Industry: Call Centre
Positions Available: 8

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.