QUALITY ASSURANCE ANALYST
    Mango 5
    2026/10/08   Airport Industria

    Job Reference #: QA#1
    Industry: Call Centre
    Positions Available: 1

    Mango5 is looking for a Quality Assurance Analyst to join our growing outbound insurance sales operation. You will monitor and assess sales calls, making sure every customer conversation is fair, accurate, and fully compliant. You will work closely with our sales team leaders and agents, turning what you hear on calls into clear feedback that raises the standard of our sales.

    SALES TEAM LEADER
    Mango 5
    2026/10/08   Airport Industria

    Job Reference #: TL
    Industry: Call Centre
    Positions Available: 1

    SALES TEAM LEADER Mango5 is looking for a Sales Team Leader to guide our outbound insurance sales team. You will lead a team of agents who call prospective clients daily, identify their appliance care needs, and recommend the right warranty and insurance products. You will coach, motivate, and hold your team accountable so they hit (and beat) their targets while staying fully compliant.

    Customer Services Agent
    Tenacity Financial Services
    2026/10/07   Northern Suburbs (Cape)

    Job Reference #: TFS-852
    Industry: Call Centre
    Positions Available: 2

    To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.

    Consultant: Collections
    Tenacity Financial Services
    2026/10/07   Northern Suburbs (Cape)

    Job Reference #: CD20003
    Industry: Call Centre
    Positions Available: 10

    The main purpose of the role is to action and resolve Collections queries via telephone to meet the Collections objectives of the business.

    Retentions Consultant
    1Life Insurance
    2026/10/05   Gauteng

    Job Reference #: OLI-1898
    Industry: Call Centre
    Positions Available: 1

    1Life is a licensed life insurer with the vision to transform and improve South African life insurance into a customer-friendly, service-orientated, educational and well-informed industry through changing our customers and staffs lives. 1Life is a wholly owned subsidiary of Clientele Limited.

    KZN Sales Consultant
    1Life Insurance
    2026/10/05   Durban

    Job Reference #: OLI-1897
    Industry: Call Centre
    Positions Available: 1

    1Life is a licensed life insurer with the vision to transform and improve South African life insurance into a customer-friendly, service-orientated, educational and well-informed industry through changing our customers and staffs lives. 1Life is a wholly owned subsidiary of Clientele Limited.

    Patient Recruiter
    Mango 5
    2026/09/14   Airport Industria

    Job Reference #: #PR
    Industry: Call Centre
    Positions Available: 39

    Mango5 is looking for a dedicated Patient Recruiter (PR) to join our team and play a vital role in managing patient recruitment. If you have excellent communication skills, a knack for building relationships, and a desire to work in a dynamic environment, we want to hear from you

    Customer Service Team Manager
    Tenacity Financial Services
    2026/09/11   Northern Suburbs (Cape)

    Job Reference #: TFS-858
    Industry: Call Centre
    Positions Available: 2

    To manage and oversee the smooth functioning of a team of Customer Service Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach.

    Team Manager: Early Stage Collections
    Tenacity Financial Services
    2026/09/04   Northern Suburbs (Cape)

    Job Reference #: TFS-832
    Industry: Call Centre
    Positions Available: 2

    To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision.

    Junior Workforce Planner
    Tenacity Financial Services
    2026/09/04   Northern Suburbs (Cape)

    Job Reference #: TFS-855
    Industry: Call Centre
    Positions Available: 1

    As a Junior Workforce Planner, your primary responsibility is determining and developing scheduling needs for various contact centre departments. This includes providing accurate projections across intra-day, daily, weekly, monthly, and annual time frames. You will analyse workload metrics, forecast staffing needs, and provide inputs into the forecasting and scheduling process, and act as a back-u