Foreman
    Fly Safair
    2024/05/16   East London

    Job Ref #: FS-3
    Industry: Call Centre
    Positions Available: 1

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    Team Manager
    Achievement Awards Group (Pty) Ltd.
    2024/05/16   Westlake

    Job Ref #: TM001
    Industry: Call Centre
    Positions Available: 1

    Team Manager Vacancy! Are you ready to lead a team of enthusiastic Contact Centre Agents to customer service victory? If you've got the prowess to manage a team with finesse and humor, then listen up! We're on the hunt for a dynamic individual to take the helm as our Team Manager!

    Late Stage Collections Agent
    Tenacity Financial Services
    2024/05/15   Western Cape

    Job Ref #: TFS-572
    Industry: Call Centre
    Positions Available: 1

    The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.

    Device Rental Agent_Middle Stage Collections
    Tenacity Financial Services
    2024/05/15   Northern Suburbs (Cape)

    Job Ref #: 0000
    Industry: Call Centre
    Positions Available: 20

    The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives.

    Contact Centre Consultant x2
    Capfin
    2024/05/15   Northern Suburbs - Cape

    Job Ref #: CF-49
    Industry: Call Centre
    Positions Available: 2

    We have an opportunity for a skilled Contact Centre Consultant in the Customer Services Department. As a Contact Centre Consultant, you would be required to provide immediate call solutions to Customers in an efficient manner and with a positive attitude, thereby portraying a professional company image whilst striving for Customer Satisfaction.

    Customer Service Administrator
    Mango 5
    2024/05/15   Airport Industria

    Job Ref #: PML
    Industry: Call Centre
    Positions Available: 2

    Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services.

    Real Time Analyst
    Tenacity Financial Services
    2024/05/14   Northern Suburbs (Cape)

    Job Ref #: RTA_2_IB
    Industry: Call Centre
    Positions Available: 2

    The purpose of this role is to monitor the intra-day activities in Operations and advise appropriate steps to address variations to the planned forecast and schedule to ensure that service levels are maintained.  To also deliver variance reporting to stakeholders, to enable them to make timely and informed decisions. Daily scheduling and real time management   Ensure all scheduled agents breaks,

    Reactivations Agents
    Ignition Group
    2024/05/14   Gauteng

    Job Ref #: RDJHB2
    Industry: Call Centre
    Positions Available: 1

    Join our financial services team as a Reactivations Agent and take your career to new heights.

    Middle Stage Collections Team Manager
    Tenacity Financial Services
    2024/05/10   Northern Suburbs (Cape)

    Job Ref #: MSCTM011
    Industry: Call Centre
    Positions Available: 1

    The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision of operations and employee activities of the Collections Team.

    Team Manager: Early Stage Collections
    Tenacity Financial Services
    2024/05/09   Northern Suburbs (Cape)

    Job Ref #: TFS-587
    Industry: Call Centre
    Positions Available: 2

    To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision.